SAP Technical Specialist

2 days ago


Fatih, Istanbul, Turkey Sovos Latinoamérica Full time

Job Description

The role of the SAP Technical Specialist at Sovos is to provide technical support and solutions to clients using Sovos' e-Transformation products. The primary focus is on troubleshooting client incidents, developing new solutions based on client requests, and collaborating with customers and Sovos global teams.

Key Responsibilities

  • Troubleshoot client Incidents in defined SLAs
  • Develop new solutions based on client requests or incident resolution
  • Collaborate efficiently with customers and Sovos global teams across different geolocations
  • Lead technical-related meetings with customers as needed
  • Ability to work on cases concurrently when required
  • Technical experience with on-premise, hosted, and cloud-based systems

Requirements

  • Superior communication skills, oral and written
  • Efficient command of the English language
  • Confident and comfortable working with large, Fortune 1000 customers
  • Experience in digital transformation processes (e-invoice, e-archive, etc.) is desired
  • Minimum of 3 years of ABAP development experience with proven knowledge in ABAP Reports and Dialog Programming, SAP authorization Objects, and packaged solutions implementation


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