
IT Operations Specialist
15 hours ago
We are a global company, GlassHouse Türkiye, providing extensive technical assistance to our clients in their digital transformation process.
The company's rapidly expanding business brings numerous opportunities for growth within a dynamic and innovative environment.
We seek an experienced Monitoring Specialist to join our team under the direct supervision of the Monitoring Reporting Team Lead.
Key Responsibilities
- Continuously monitor and track customer systems to ensure they operate efficiently.
- Knowledgeable in Infrastructure and Application monitoring (Server, Storage, Network, VMware, MS Family, SAP etc.) is essential.
- The ideal candidate will effectively monitor alarms, intervene according to task requirements and escalate when necessary.
- Creation of tickets for out-of-competence issues is also a key responsibility.
- Familiarity with monitoring tools such as Zabbix, Grafana, Manage Engine, Site 7x24 etc. is required.
- Maintenance of compliance with action plans for monitoring tools and reportings is crucial.
Essential Qualifications
- A minimum of 2 years of experience in similar roles is required.
- Candidates must be comfortable working in shift systems.
- Excellent time management, planning, organization, coordination and follow-up skills are necessary.
- Successful human relations, high communication skills and responsible attitude towards work are expected.
- Candidates who have completed their military service are preferred.
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