Security Engineer for Global Customers
1 week ago
About Us
Picus Security is a leading security validation company that gives organizations a clear picture of their cyber risk based on business context. Our innovative approach allows for the identification of imminent threats, provides recommended actions, and produces valuable metrics about cyber-risk levels.
We are a fast-growing startup with unlimited opportunity for career development and global exposure. Our team is passionate about shaping and leading an exciting segment of the cyber security industry.
What You'll Do
- Analyze complex problems and develop creative solutions to resolve customer issues with minimal supervision
- Use your extensive knowledge of security control technologies and risks to identify improvements for our pioneering platform
- Take ownership of issues and drive them to resolution, ensuring timely and effective delivery of results
- Collaborate with cross-functional teams to ensure products meet customer requirements and drive product growth through testing and suggestions for optimization
- Develop and maintain comprehensive technical support documentation aligned to the Picus Platform
- Participate in knowledge-sharing via documentation creation, training, and mentoring
- Operational management and gate point for new releases, ensuring seamless deployment and implementation
- Assess each cybersecurity technology's responses to Picus Products, working closely with security technologies such as NG Firewalls, IPS, WAF, EDR, DLP, and SIEM solutions
- Regularly contribute to technical documentation, providing tailored support across a range of technical challenges
- Guide customers through the process of familiarizing themselves with the Picus software, ensuring effective adoption and utilization
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