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Front Desk Professional

2 weeks ago

Fatih, Istanbul, Turkey IBIS Full time

What You'll Do

As a Front Desk Professional, you will be the first point of contact for our guests. You will answer their queries, make reservations, and ensure a smooth check-in process.

You will also be responsible for conveying guest needs to other departments, collecting invoices, and submitting them to the Manager. Additionally, you will handle reservations and inquiries made through various channels, recording confirmed reservations in the system.

Responsibilities

  • Answering phones and providing guests with information.
  • Making reservations and welcoming guests.
  • Conveying guest needs to other departments.
  • Collecting and submitting guest invoices.
  • Handling reservations and inquiries.