Technical Systems Support Specialist

3 days ago


Fatih, Istanbul, Turkey Fiyuu Full time

At Fiyuu, we are committed to providing exceptional corporate courier support to busy city dwellers and professionals. Our high-tech system enables us to offer efficient and reliable delivery solutions to businesses in need.

About the Role

This position is ideal for a technical expert who can diagnose and resolve complex issues within applications and software systems. As the first point of contact for customer requests and issues, you will provide professional and empathetic guidance to users.

The successful candidate will collaborate with cross-functional teams to propose effective and sustainable solutions to recurring problems. They will also conduct root cause analyses for critical incidents and suggest preventive measures to mitigate future occurrences.

This role requires strong problem-solving abilities, excellent communication skills, and the capacity to think critically and implement solutions effectively. If you are passionate about cutting-edge technologies and want to make a meaningful impact, we would love to hear from you.



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