Retail Operations Coordinator

6 days ago


Konak, Turkey SunExpress Full time
Job Description

We are currently looking for a talented Retail Operations Coordinator to join our team at SunExpress. As a key member of our operations team, you will play a pivotal role in overseeing the daily operations related to inflight retail services. You will work closely with the Operations Team Leader and other departments to ensure seamless and efficient operations, guaranteeing customer satisfaction and meeting business goals.

Responsibilities:
- Coordinate with the Operations Team Lead to ensure product availability and align on operational strategies.
- Work closely with the Backoffice Supervisor to facilitate smooth operations and resolve discrepancies.

Requirements:
- At least 3-5 years of experience in airline or retail operations with experience in a supervisory role.
- Strong understanding of inflight retail operations and challenges.
- Ability to multitask, prioritize, and manage time effectively.
- Strong problem-solving and decision-making skills.
- Excellent communication and interpersonal skills.
- Proficiency in relevant software tools and applications.
- Driving License - essential requirement.
- Fluent in English, both written and spoken. Additional languages Turkish, German would be a plus.
- FSSC 22000 accreditation would be an advantage.

About SunExpress
SunExpress is a leading leisure airline, offering flights to destinations across Europe, Asia, and Africa. We pride ourselves on providing exceptional customer service and striving to make every journey enjoyable for our passengers.

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