
Pharmaceutical Systems Analyst
5 days ago
We believe in people Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion.
Responsibilities:- Fulfill user and IT reported problems and requests by analysing, finding solutions and providing them.
- Resolve problems and ensure they are closed on time.
- In case of need, forward problems and requests to relevant support groups.
- Maintain communication with other units or suppliers related to supported applications to ensure timely problem resolution.
- Follow up on directed records during the solution process.
- Provide feedback to users or opening units about the status of their records.
- Update information provided by users or support units.
- In case of need, report on the record process.
- Participate actively in IT processes.
- Degree from relevant departments of universities.
- At least 3 years of experience in similar positions in IT field.
- Good English skills (able to express themselves effectively in verbal communication).
- Experience in digitalisation projects (Data Integrity - Lean).
- Knowledge of virtualization software (VmWare, Hyper-v), general network terminology, hardware, MS Server and Linux operating systems / Active Directory and MS Exchange / and storage/NAS systems (backup/VEEAM) like.
- Familiarity with ISO 27001 and ITIL standards.
- Careful adherence to procedures, BT inventory tracking.
- Familiarity with the ITS (Pharmaceutical Tracking System) process.
- Analytical thinking, team work, effective communication skills.
- Reporting and documentation experience.
- Prioritising learning new technologies and continuous development.
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