Exely Solutions Onboarding Expert

About the RoleAs a key member of our team, you will play a vital role in ensuring seamless onboarding and training for hoteliers to utilize Exely Solutions effectively. Your primary focus will be guiding hoteliers through the activation process, providing prompt responses and resolutions to their queries, and collaborating with other departments.

Job DescriptionWe are seeking an experienced customer support professional to join our team as a Customer Support Specialist. In this role, you will:Guide hoteliers on navigating Exely Solutions, providing activation and training to ensure smooth onboarding.Offer strong and timely support by addressing hoteliers' queries through calls and emails in a polite...

Key ResponsibilitiesThe successful candidate will be responsible for:Onboarding and training hoteliers to utilize Exely Solutions effectively.Providing exceptional customer service through prompt responses and resolutions to hoteliers' queries.Collaborating with other departments to ensure seamless communication and issue resolution.Managing hoteliers'...

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