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Field Operations Technician

3 weeks ago


Konak, Turkey myGwork - LGBTQ+ Business Community Full time
Service Delivery:
This role involves executing service work according to agreed workflows, ensuring customer satisfaction, and maintaining positive relationships with clients. We require a highly motivated individual with strong analytical and problem-solving skills.

Main Responsibilities:
  • Execute service work in accordance with ABB standards.
  • Deliver exceptional customer service and support.
  • Analyze technical problems and provide solutions.
  • Maintain effective relationships with customers and stakeholders.
  • Coordinate materials, parts, and equipment for service activities.
  • Prepare documents and reports for customer representatives.
  • Communicate work progress and address any issues promptly.

Essential Qualifications:
  • Vocational school or associate degree in electrical/electronics.
  • Minimum 2 years of experience as a service technician in manufacturing or electrical industry.
  • Strong knowledge of frequency converters and proficiency in English; Turkish language is required.
  • Adaptable to frequent scheduling updates and willing to travel.
  • Current car driving license (type B).