Field Service Technician

7 days ago


Konak, Turkey myGwork - LGBTQ+ Business Community Full time
This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

This position reports to:

Service Team Leader

Your role and responsibilities:

  1. Execute Service work according to agreed workflows and in accordance with ABB standard processes and safety guidelines.
  2. Deliver excellent customer service to satisfy customers.
  3. Perform Service tasks, identify technical problems and make analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
  4. Create and maintain a good relationship with customers and understand their needs.
  5. Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities.
  6. Prepare all documents and reports to be signed by the customer representative.
  7. Report work done in a timely manner and follow up when needed.
  8. Apply safety rules and safe practices as well as environmental responsibilities.
  9. Report unsafe practices and incidents.

Qualifications For The Role:

  • Vocational school or associate degree with electrical/electronics.
  • At least 2 years of service technician experience in manufacturing or electrical industry.
  • Knowledge of frequency converters basics. Good command of English skills; Turkish language is a must.
  • MS Office skills are a must.
  • Dynamic and enthusiastic profile with a continuous-development mindset.
  • Flexibility and quick adaptation to frequent scheduling updates.
  • Availability to work during weekends and public holidays to provide 24/7 support, only on specific and pre-fixed schedule.
  • Up to 70% travel required.
  • Current car driving license (type B).

More about us:

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

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