DevOps Engineer Architect

1 day ago


Fatih, Istanbul, Turkey Vodafone Full time

**Job Overview:**

We are seeking a highly skilled DevOps Service Architect to join our team. As a key member of our engineering organization, you will be responsible for ensuring the excellence of operation, coordination, and inter-domain alignment of charging engineering services.

The ideal candidate will have significant experience in IT and Telco infrastructure, Intelligent Network technologies, charging products, and services for postpaid, prepaid, and convergent structures. They will also possess high-level expertise in service incident handling, troubleshooting, and root cause analysis.

Key Responsibilities:

  • Coordinate and take SPOC role on behalf of Engineering organization for large projects.
  • Provide expert-level technical support for predicting, diagnosing, reproducing, and fixing charging engineering service issues.
  • Drive end-to-end ownership of the Vodafone customer experience, quality of end-to-end service performance, and processes supporting the product/service.
  • Identify dimensioning, performance, and integration issues and propose optimal solutions.

Requirements:

  • Bachelor's degree from Computer Science, Electronics/Telecommunications, or related fields.
  • Significant experience in IT and Telco infrastructure, Intelligent Network technologies, charging products, and services for postpaid, prepaid, and convergent structures.
  • High level of expertise in service incident handling, troubleshooting, and root cause analysis.

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