IT Infrastructure Specialist

4 days ago


Fatih, Istanbul, Turkey Amazon Full time
Job Overview

The role of an Amazon IT Support Engineer is to provide exceptional technical support and infrastructure maintenance for our Operations network. You will work closely with the business, colleagues, and remote support teams to implement and maintain critical infrastructure elements.

Key Responsibilities:
  • Manage the availability of all IT equipment and infrastructure through continuous improvement and cost reductions.
  • Liaise with global SME teams to facilitate the installation and maintenance of networking and server infrastructure, adhering to Amazon standards.
  • Create, review, and execute change management requests and project plans as required.
  • Perform site audits on technical infrastructure to ensure adherence to the latest Amazon IT and Health & Safety guidelines.
  • Represent the IT department in site meetings and be the point of contact/escalation for the business and other support functions.


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