Hospitality Ambassador

2 days ago


Fatih, Istanbul, Turkey Sheraton Istanbul Levent Full time
Key Performance Indicators

The successful candidate will be responsible for delivering high levels of service to guests, managing the switchboard, and handling guest-related requests and defects.

  • Key Responsibilities include:
  • Providing exceptional service to guests, adhering to brand standards and compliance guidelines.
  • Managing the switchboard and handling guest-related requests and defects.
  • Maintaining a clean and organized workspace, preparing daily reports through Opera.
  • Taking room service orders and familiarizing yourself with emergency procedures.
  • Implementing the Guest Response Process and serving as a liaison between departments.


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