Automotive Quality Assurance Specialist

3 days ago


Fatih, Istanbul, Turkey Toyota Türkiye Pazarlama ve Satış A.Ş. Full time
Job Overview

We are seeking a highly skilled Service Repair Quality Engineer to join our team at Toyota Türkiye Pazarlama ve Satış A.Ş. The ideal candidate will have a strong background in mechanical engineering, excellent analytical skills, and the ability to work effectively with dealerships.

About the Role
  • Provide technical support to dealerships, resolving technical issues and ensuring compliance with service standards.
  • Solve product problems and customer complaints efficiently.
  • Conduct regular dealer visits to assess their performance and provide guidance on improving repair quality.
  • Deliver on-the-job training to dealership personnel to enhance their technical expertise.
  • Prepare detailed reports for the manufacturer to identify areas for product quality improvement.
  • Monitor equipment standards and track orders for special tools and equipment.

The successful candidate will be responsible for overseeing the implementation of recall campaigns in coordination with the ministry, dealerships, and call centers. Additionally, they will report product issues to the Technical Management Department (TME) and ensure timely shipment of relevant parts.



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