Currency Management Professional

3 days ago


Fatih, Istanbul, Turkey Tbwa ChiatDay Inc Full time

As a Currency Management Professional at OKX, you will be part of a talented team dedicated to shaping the future of crypto. Our company is built on a strong foundation of trust, innovation, and customer satisfaction, and we are committed to empowering individuals and institutions to access the benefits of crypto.

Your Key Tasks:
  • Oversee customer fiat currency deposits and withdrawals on our exchange platform, ensuring seamless transactions and resolving any issues that may arise.
  • Reconcile daily fiat balances between our exchange system and bank accounts, guaranteeing accuracy and efficiency.
  • Address customer inquiries related to payment processing, providing expert guidance and support.
  • Analyze exceptional settlement items, collaborate with cross-functional teams and banking partners to resolve them promptly, and suggest areas for improvement and automation.
  • Test new product offerings, providing valuable insights and feedback to contribute to our future development.
  • Support the accounting team with reconciliations and other payment-related activities, fostering a culture of collaboration and excellence.
  • Review settlement operations, identify opportunities for enhancement, and propose solutions to optimize processes.
  • Be flexible with working hours, particularly during weekend coverage, to ensure uninterrupted service.


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