Central Operations Associate, External Relations

1 day ago


Fatih, Istanbul, Turkey Amazon Full time
Central Operations Support Executive Job Summary

This role involves supporting the daily operations of our sellers from a remote location. Key responsibilities include monitoring site efficiency, triggering on-field support, conducting audits, managing stakeholders, and implementing new processes.

Key Responsibilities

This team provides support for inbound and outbound operations through various channels. The ideal candidate will work flexible hours, including weekends and shifts.

  • Monitor site performance via remote calls, emails, and coordination with field executives.
  • Liaise between field executives/sellers and internal/external agencies for efficient operations execution.
  • Provide training and direction to sellers on executing and adhering to norms and practices.
  • Analyze data to propose improvements to seller experience.
Required Qualifications
  1. Excellent Communication and Analytical Skills.
  2. Demonstrated ability to work in results-driven environments with external customer interaction.
  3. Proficiency in Microsoft Excel and Windows-based applications.
  4. Ability to work flexible hours, including weekends and shifts.
  5. Excellent verbal and written English language skills.


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