
Operations Specialist
6 days ago
We are seeking a highly skilled and experienced Operations Assistant to join our team at ManpowerGroup. As an Operations Assistant, you will be responsible for providing administrative support for all Marketing related events.
Your key responsibilities will include:
- Managing electronic systems approvals – Aktivo/ eHATs/ Comet, eBUY, Concur, Gate tool (security approval) 4M Promo-mats, NAYA related to events.
- Drafting and sending event invitation letters to HCPs and/or coordinating with OCE in case of virtual meetings.
- Drafting contracts.
- Carrying out the entire paperwork process for speakers who work for the public hospitals.
- Creating POs, GRs (goods receipt) – assistance if needed by event owners.
- Overseeing on-site activities (registration, document/insights collection) and logistic support such as accommodation, flights, transfers, meals, and others.
- Coordinating with respective stakeholders for Ministry approvals.
- Recollecting ministry documents for the events for which a ministry application has been done and providing feedback through the system.
- Coordinating with agency for CME approval submission.
- Attending attendee report submission for CME accreditation.
- Following up on invoice requests from event owners after the organization.
- Uploading post-event documentation and closing (7 days after event) – collate documents, hand-in-hand with event owners.
- Quarterly event sampling – requesting from Digital support a download of quarterly events and sharing to Medical Excellence for validation. Supporting with documentation as required by Medical Excellence after validation.
In addition to these responsibilities, you will also be required to assist with Speaker contracts, including:
- Preparing speaker contracts and completing the signature process.
- Carrying out the entire paperwork process for speakers who work for the public hospitals.
You will also be responsible for providing operational support on other tools and digital systems, including websites, social platforms, etc., using internal Opella digital platforms, tools, and ticketing systems, and leading global research projects tracker tool.
RequirementsTo be considered for this role, you must have:
- A University Bachelor's Degree.
- 2 or 3 years experience.
- A good command of English.
- Proficiency in MS Office.
- Excellent teamwork skills and an openness to research, learning, and innovation.
- Experience in the FMCG sector is an asset.
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