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Operations Director

2 weeks ago

Konak, Turkey Randstad Türkiye Full time
Job Description

We are looking for a Service Delivery Director who will be working in our global capability center in Izmir. The ideal candidate will lead the Customer Service/Processes team to meet service quality and performance KPIs.

This involves collaborating with offsite locations to anticipate customer needs and implement improvements. Additionally, you will support senior management in strategic decision-making, manage resources, timelines, and budgets, ensuring adherence to company goals.