Senior Hospitality Manager

23 hours ago


Fatih, Istanbul, Turkey PULLMAN ISTANBUL HOTEL & CONVENTION CENTER MERCURE ISTANBUL WEST HOTEL & CONVENTION CENTER Full time

We are seeking an experienced Food and Beverage Manager to lead our culinary team at PULLMAN ISTANBUL HOTEL & CONVENTION CENTER / MERCURE ISTANBUL WEST HOTEL & CONVENTION CENTER in Istanbul.

About the Role
  • Coordinate with the Service - Bar Department to ensure seamless execution of policies and procedures.
  • Oversee the food and beverage operations across all hotel outlets, driving revenue growth through effective sales strategies.
  • Foster a culture of excellence in guest satisfaction, while balancing operational efficiency and profitability.
Responsibilities
  • Lead by example, setting high standards for food quality, presentation, and service delivery.
  • Identify training needs and organize regular workshops to enhance staff skills and knowledge.
  • Develop and implement event briefs from senior management, ensuring smooth execution of group and banquet services.
  • Cultivate strong relationships with suppliers to negotiate optimal pricing and quality.
Required Skills and Qualifications
  • Degree in Tourism and Hospitality Management or a related field.
  • Excellent leadership and team management skills, with experience in managing diverse teams.
  • Strong communication and interpersonal skills, with fluency in English.
  • Able to adapt quickly to changing situations, maintaining a proactive and solution-oriented approach.
  • Proficient in MS Office applications, with ability to analyze data and make informed decisions.
  • A customer-focused individual with strong problem-solving skills, able to work effectively in a fast-paced environment.


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