
Technical Service Specialist
10 hours ago
About the Role:
We are seeking a highly skilled and dedicated Technical Service Specialist to join our global team. As a key member of our technical service operations, you will be responsible for installing, repairing, maintaining, and updating medical devices in the assigned region.
Key Responsibilities:
- Perform technical service operations, including installation, repair, preventive maintenance, modifications, and updates
- Increase technical, clinical, and application skills to enhance technical service quality
- Understand customer needs and problems, arranging necessary actions to create suitable solutions
- Create service contract sales opportunities and convince customers to purchase service contracts
- Develop processes and share suggestions with Customer Services management to increase technical service quality and customer satisfaction
- Contribute to SRS infrastructure installation and perform Remote Service via SRS
Requirements:
- Minimum 2 years of experience in a relevant field
- European site of Istanbul residency is expected
- Bachelor's degree in Electronic and Mechatronic Engineering
- Very good command of English
- Knowledge of medical equipment or high technology systems theory and repairing
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