Technical Service Specialist

10 hours ago


Fatih, Istanbul, Turkey Siemens Mobility Full time

About the Role:

We are seeking a highly skilled and dedicated Technical Service Specialist to join our global team. As a key member of our technical service operations, you will be responsible for installing, repairing, maintaining, and updating medical devices in the assigned region.

Key Responsibilities:

  • Perform technical service operations, including installation, repair, preventive maintenance, modifications, and updates
  • Increase technical, clinical, and application skills to enhance technical service quality
  • Understand customer needs and problems, arranging necessary actions to create suitable solutions
  • Create service contract sales opportunities and convince customers to purchase service contracts
  • Develop processes and share suggestions with Customer Services management to increase technical service quality and customer satisfaction
  • Contribute to SRS infrastructure installation and perform Remote Service via SRS

Requirements:

  • Minimum 2 years of experience in a relevant field
  • European site of Istanbul residency is expected
  • Bachelor's degree in Electronic and Mechatronic Engineering
  • Very good command of English
  • Knowledge of medical equipment or high technology systems theory and repairing


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