Service Operations Coordinator

1 day ago


Fatih, Istanbul, Turkey Alfa Laval Corporate AB Full time

At Alfa Laval Corporate AB, we're shaping a more resourceful and less wasteful world. We're now seeking a dynamic and organized Service Operations Coordinator to join our team and drive our service operations.

The Service Operations Coordinator will be the pivotal link between our field service team, clients, and internal departments. The primary responsibility will be to ensure the seamless execution of service operations by effectively coordinating and dispatching field service engineers, managing service schedules, supporting the service center, and maintaining excellent customer relations.

Your Key Responsibilities:

  1. Planning and daily management of service engineers' work schedules.
  2. Supporting the schedule of Local Service Engineers and utilizing planning tools.
  3. Ensuring all necessary documentation is in place and closing customer cases when finalized.

Your Qualifications:

  • Associate or bachelor's degree in business administration, logistics, or other relevant 4-year programs.
  • Minimum of 2 years of experience in a coordination or administrative role, preferably within a field service or technical service environment.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Problem-solving skills with a proactive and solution-oriented mindset.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Fluency in English.

What's In It For You:

  • We offer an interesting and challenging position in an open and friendly environment where we help each other develop and create value for our customers.
  • An exciting place to build a global network with different nationalities to mingle and learn.
  • Your work will have a true impact on Alfa Laval's future success, and you will be learning new things every day.


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