Solution Expert

4 days ago


Fatih, Istanbul, Turkey Genesys Cloud Services, Inc. Full time
Job Description

We are seeking an experienced Solution Expert to join our team at Genesys Cloud Services, Inc. As a Senior Solution Consultant, you will play a crucial role in showcasing our cutting-edge customer experience solutions to senior executives and stakeholders.


About the Role
  • Showcase technical expertise and creative talent by developing and presenting dynamic demonstrations to key influencers and decision-makers.
  • Understand customer strategies and help them drive business success using our innovative solutions.
  • Create customized demos and present compelling stories that highlight the value of our offerings.
  • Identify and overcome obstacles in strategic deals through internal discussions and customer meetings.
  • Stay ahead of relevant technology trends, competitive analysis, and market differentiators through continuous learning and industry-standard certifications.
  • Provide feedback to product management on product enhancements that address customer needs and guide additional value.
  • Share best practices and reusable assets with other Solution Consultants to enhance team efficiency and quality.


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