Advertising Solutions Manager

1 day ago


Fatih, Istanbul, Turkey Appnext Full time
Customer Success Manager

Appnext's goal is to be the leading independent app discovery platform, providing both in-app and on-device discovery. Our growth platform empowers over 7B daily app recommendations through 20+ interactions along users' daily mobile journey.

We establish a discovery experience in over 10,000 mobile touchpoints by leveraging our 'Timeline' technology, which predicts the app users are likely to use next.

Our solutions enable app marketers to reach more engaged users and get their apps discovered, used and re-used.

As we expand, we seek a motivated Customer Success Manager to ensure our clients succeed with our products.

Key Accountabilities
  • Act as a trusted advisor to clients, understanding their business objectives and assisting them in leveraging our platform effectively.
  • Continuously monitor client performance, identifying opportunities for growth and resolving any challenges.
  • Provide strategic recommendations and data-driven insights to optimize campaign performance.
  • Foster collaboration with internal teams (Sales, Product, Support) to advocate for client needs and drive continuous improvements.
  • Monitor key account metrics, ensuring high retention and satisfaction rates.
Requirements
  • 3+ years of experience in Customer Success, Account Management, or a similar role in Ad Tech, MarTech, or Digital Advertising.
  • Thorough understanding of programmatic advertising, DSPs, SSPs, ad exchanges, and analytics tools.
  • Experience with third-party attribution tools (Appsflyer, Adjust, Branch etc).
  • Exceptional communication and relationship-building skills.
  • Sales experience – either upselling, cross-selling, or both are required.
  • Analytical mindset with the ability to interpret data and provide actionable insights.
  • Self-motivated, proactive, and capable of managing multiple accounts effectively.
  • Fluency in English
  • BA - a must, preferably in Economics, Business Management or other similar fields


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