Technical Service Specialist, Istanbul, Türkiye
1 week ago
Technical Service Specialist, Istanbul, Türkiye Reference number: 15733 Are you passionate about technology, skilled in problem-solving, and motivated to deliver outstanding service? Join our team in Türkiye as a Technical Service Specialist and become a key technical expert supporting our Service Partners and customers. In this role, you will combine hands-on training, technical competence, and strong customer orientation to ensure exceptional service quality. Your area of responsibility * Plan and execute Technical Trainings for our Service Partners to ensure high-quality service * Provide technical support to the Partner Network (phone, email, etc.) * Receive, prioritize, and manage incoming service requests and dispatch partners * Coordinate and handle installation services * Conduct tandem visits (on-the-job trainings in the field) * Support customer tandem visits when required * Contribute to long-term improvement of product and service quality * Support exhibitions, trade fairs, and industry events * Conduct product analysis (recalls, faults, retrofits) * Support workshop activities * Manage service management tools (JIRA, Salesforce) * Perform administrative tasks in CRM and ERP systems Your profile * Education in Electrics, Electronics, Mechatronics, or a similar technical field (technician or engineer) * Experience in technical service and working with dealer/distributor/service partner networks * Knowledge of didactics and training methods * Ability to explain complex technical information in a clear and understandable way * Diplomatic, patient, and always attentive to customer needs * Proactive, enthusiastic, open-minded, and strongly customer-oriented * Accountable, self-managed, and confident in decision-making * Strong presence, self-confidence, and persuasiveness * Solid IT skills (MS Office; SAP and CRM systems preferred) * Willingness to travel and a valid driver’s license B * Strong verbal and written communication skills in Turkish and English What counts for us are your qualifications – regardless of age, gender, disability, sexual orientation/identity or social, ethnic, or religious backgrounds. We welcome applications from all people with diverse backgrounds. If you have any questions, please contact Vildane Hasani. APPLY HERE Ahi Evran Cad. No:11 Olive Plaza Kat:1 Maslak / Sarıyer – İstanbul, 34398 Turkey
-
Technical Service Specialist
5 days ago
Istanbul, Istanbul, Turkey Roche Full timeAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...
-
Service Project Specialist
3 days ago
Greater Istanbul, Turkey Nordex Group Türkiye Full timeLeading international manufacturer of wind turbines worldwide, present in several countries across the world seeks qualifiedService Project Specialistwithin the development of its activities inIstanbulto fill the following position in daily operations:Responsibilities:Analyze KPIs & Dashboards to identify trends, risks, and improvement opportunities.Provide...
-
IT Specialist
1 week ago
Buyukcekmece, Istanbul, Turkey Würth Türkiye Full timeWürth Türkiyeis one of the companies within theWürth Group,which is a global market leader in the development, production, and sale of fastening and assembly materials.Würth Türkiyeestablished in 1989, and has expanded its operations across Turkey and currently has over 800 employee throughout the country.Würth Türkiyereaches a growing number of...
-
Service Development Specialist
5 days ago
Istanbul, Istanbul, Turkey BDR Thermea Group B.V. Full timeWith over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m² site in Istanbul.As one of Turkey's leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of BDR Thermea Group, a...
-
Istanbul, Istanbul, Turkey Bausch + Lomb Full time ₺50,000 - ₺80,000 per yearWe are looking forTechnical Service and Application Specialist, Surgicalbased in Turkey. This role is essential for building strong relationships with our customers, ensuring their needs are met, and enhancing their overall experience with B+L Surgical products and services in national level and provide the most updated technical and application know-how for...
-
Technical Services Support Specialist
2 weeks ago
Istanbul, Istanbul, Turkey Workforce İnsan Kaynakları Full time ₺30,000 - ₺45,000 per yearWe are looking for a candidate for the position of "Technical Customer Service Engineer" for our business partner operating in the Electronics industry that we are consulting.RequirementsAnswering e-mails, messaging and / or online calls via the Whatsapp line, generating solutions to customers' requests, problems and complaintsIf needed customers will be...
-
Technical Manager
7 days ago
Istanbul, Istanbul, Turkey SAPA Türkiye Full time ₺70,000 - ₺120,000 per yearWe are seeking a highly skilled and motivated Technical Manager to join our team in Türkiye, supporting the growth of our aluminum architectural systems (doors, windows, facades). The Technical Manager will play a key role in leading product technical support, managing project specifications, and collaborating with sales, R&D, production, and customers to...
-
Purchase Specialist
2 weeks ago
Istanbul, Istanbul, Turkey Praxisdienst İstanbul Full time ₺40,000 - ₺60,000 per yearCompany DescriptionPraxisdienst Istanbul is the official branch of Praxisdienst, Europe's leading medical product supplier, in Turkey. In addition to locations in Luxembourg and Germany, we operate in Istanbul. Our teams work across various domains such as customer service, purchasing, graphic design, translation, and medical technology. We strive to provide...
-
Customer Service Specialist/Senior Specialist
2 weeks ago
Istanbul, Istanbul, Turkey Curium Türkiye Full time ₺40,000 - ₺60,000 per yearABOUT CURIUMThe Group Curium is the world's largest nuclear medicine company with over 1 b € revenues. At Curium, we have a singular focus – to develop, manufacture and supply world-class radiopharmaceutical products around the globe. With manufacturing facilities across Europe and the United States, Curium delivers SPECT, PET and therapeutic...
-
Product Management Specialist
7 days ago
Istanbul, Istanbul, Turkey Mitsubishi Electric Türkiye Full time ₺45,000 - ₺90,000 per yearMitsubishi Electric operates in 43 countries with over 100 years of experience and employs over 145,000 employees. In Türkiye, Mitsubishi Electric focuses on sales and after-sales services for factory automation, advanced robot technologies, and air conditioning systems. Additionally, they provide support for satellites, elevators, power supplies, and...