German Customer Support in Turkey

6 days ago

İzmir, Turkey Cross Border Talents Full time

Kickstart Your Career in Vibrant Turkey Embark on an exciting professional journey in a country celebrated for its deep history, dynamic culture, and breathtaking scenery. From the bustling energy of Istanbul to peaceful coastal towns and world-famous landmarks, Turkey provides an inspiring backdrop to develop your customer support career while experiencing a unique fusion of tradition and modern life. About the Role: As a Customer Support Specialist, you will serve as the primary point of contact for clients, offering exceptional assistance with professionalism, clarity, and empathy. Your communication skills, patience, and problem-solving mindset will help ensure every customer receives a smooth, efficient, and positive service experience. Key Responsibilities: Assist customers via phone, email, and chat by answering questions, resolving issues, and delivering top-quality support Provide clear, accurate, and dependable information regarding products and services Handle account updates, troubleshoot technical concerns, and address requests promptly and effectively Keep detailed and precise documentation of all customer interactions to maintain consistent service excellence Stay up to date on company policies, product changes, and internal procedures to offer informed and reliable assistance Collaborate with team members, exchange insights, and contribute suggestions to enhance processes and overall customer satisfaction Requirements: Proficiency in German (C1 level)Proficiency in English (B1 level)Turkish CitizenshipMinimum 1 year of customer service experience, ideally in call centers or support rolesStrong problem-solving, multitasking, and communication skillsAbility to work efficiently under pressure and manage tasks remotely Benefits: Competitive Salary: Based on your experience and skillsPerformance Bonuses: Rewards for outstanding serviceComprehensive Insurance: Health and life coverage for your well-beingMeal Allowance: Support for daily mealsRemote Work: Enjoy the flexibility of working from home Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel

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