Customer Support Supervisor

7 days ago

Istanbul, Istanbul, Turkey Hitachi Full time ₺30,000 - ₺60,000 per year

Location:

Istanbul, Marmara, Turkey

Job ID:

R0087846

Date Posted:

Company Name:

HITACHI ENERGY TURKEY ELEKTRIK SANAYI ANONIM SIRKETI

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

We are looking for our next "Customer Support Supervisor" who will be able to demonstrate knowledge in Hitachi Energy, with below qualifications;

How you will make impact:

  • Leading the execution of aftersales projects and ensuring that all related activities are executed in accordance with company procedures, contract specifications, quality standards, health and safety, environment requirements, cost/profitability targets, and scheduling goals.

  • Assisting Project Controlling to define all provisions, including scope scheduling, and risk management plans.

  • Identifying, qualifying, quantifying, and managing risk calculation, while ensuring that all opportunities are identified and pursued.

  • Building and maintaining strong relationships with internal and external stakeholders, acting as a key contact for customer enquiries and an escalation point for project issues.

  • Ensuring that the service activities comply with relevant environmental policies, health and safety guidelines.

  • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • Associate or high school degree in Electrical department

  • 4-5 years of experience in Site Service, Testing and Commissioning in Power Transformer.

  • Safe working practices and risk assessment skills in high voltage environments

  • Good command of spoken and written English and Turkish.  

  • Demonstrated experience in project scope, schedules, and subcontractors' management.

  • Being committed to excellence, customer, and action oriented, decision making and according to situation flexibility.

  • Ability to read and interpret electrical and panel diagrams.

  • Knowledge of MS Office applications.

  • Having a valid driving license and no obstacles for traveling.

More About Us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

For this role, depending on grade and experience, we offer the following employee benefits;

*Access to a comprehensive wellbeing program,

*Private health insurance,

*Transportation allowance.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

  • Customer Support Supervisor

    7 days ago

    Istanbul, Istanbul, Turkey Hitachi Energy Full time €50,000 - €80,000 per year

    The OpportunityHitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your...

  • Finance Supervisor

    3 days ago

    Istanbul, Istanbul, Turkey UPS Full time €50,000 - €80,000 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • Finance Supervisor

    5 days ago

    Istanbul, Istanbul, Turkey Michael Page Full time €60,000 - €120,000 per year

    The Finance Supervisor role offers an exciting opportunity for individuals with expertise in finance within the industrial/manufacturing industry. Located in Istanbul (Europe), this position focuses on overseeing financial operations and ensuring compliance with regulations.Client DetailsThe company is a leading organisation in the industrial/manufacturing...

  • Microbiology Supervisor

    7 days ago

    Istanbul, Istanbul, Turkey Intertek Full time ₺35,000 - ₺60,000 per year

    DescriptionMicrobiology Supervisor  QUALIFICATIONS AND JOB DESCRIPTIONWorking at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service. Our entrepreneurial spirit is the key to bringing quality and safety to life, helping our customers power ahead. A career with Intertek means you...

  • Microbiology Supervisor

    7 days ago

    Istanbul, Istanbul, Turkey Intertek Full time ₺129,600 - ₺144,000 per year

    Microbiology SupervisorQUALIFICATIONS AND JOB DESCRIPTIONWorking at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service. Our entrepreneurial spirit is the key to bringing quality and safety to life, helping our customers power ahead. A career with Intertek means you will be...

  • Customer Support Advisor

    7 days ago

    Istanbul, Istanbul, Turkey FlowDesk CX Full time ₺40,000 - ₺60,000 per year

    Customer Support Advisor (German-speaking) Remote from TurkeyDo you speak fluent German and want to work remotely from Turkey as part of an international support team?Were hiring motivated Customer Support Advisors to assist our German-speaking clients and deliver outstanding service in a digital-first environment.What You'll DoProvide support to...

  • Customer Support Specialist

    7 days ago

    Istanbul, Istanbul, Turkey Gamdom Full time ₺30,000 - ₺60,000 per year

    Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support Agent, where your...

  • Group Sales Supervisor

    7 days ago

    Istanbul, Istanbul, Turkey Crowne Plaza Istanbul Old City Full time ₺30,000 - ₺60,000 per year

    Recognized for its reputation and reliability in the sectors in which it operates, Dorak Holding has adopted the mission of promoting Turkey's historical, cultural, and natural beauties to the world and enhancing Turkey's brand value through national and international investments and collaborations.To contribute to this mission of Dorak Holding, we are...

  • Customer Support Engineer

    3 days ago

    Istanbul, Istanbul, Turkey Mavenir Full time $60,000 - $120,000 per year

    Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+...

  • Customer Support Engineer

    23 hours ago

    Istanbul, Istanbul, Turkey Mavenir Full time

    Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+...