Dutch-speaking Customer Support Specialist
1 week ago
Are you fluent in Dutch and passionate about helping people?
We're looking for a Customer Support Specialist to join an international team delivering top-tier service, all while working remotely from Turkey.
In this role, you'll be the friendly, reliable voice that helps customers find solutions quickly and efficiently. It's a great opportunity to grow your career with a global brand that values teamwork, empathy, and continuous improvement.
Your Daily Tasks:
- Assist customers via phone, email, and chat in Dutch, providing accurate and timely support.
- Resolve inquiries with empathy and professionalism, ensuring customer satisfaction.
- Update customer information and follow up on open issues when needed.
- Collaborate with internal teams to ensure a seamless experience.
- Maintain service quality by following company procedures and KPIs.
What You'll Bring:
- Fluency in Dutch (C1/C2) and good command of English (B2).
- Excellent communication and interpersonal skills.
- Problem-solving mindset and strong attention to detail.
- Ability to work remotely within Turkey, with reliable internet and a quiet workspace.
- Willingness to adapt to flexible working hours (Monday-Saturday).
What's Offered:
- Full remote position, work comfortably from your home in Turkey.
- Structured onboarding and continuous support for your development.
- Performance bonuses and quality-based incentives.
- Health insurance and meal benefits included.
- A multicultural workplace that celebrates collaboration and growth.
Why This Role:
This is your chance to combine your language skills with an international career without leaving home. Join a welcoming global team, deliver meaningful support, and grow in a company that values people above all.
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