Patient Service Coordinator
3 days ago
About DentSpa
DentSpa is a rapidly growing dental tourism center in Istanbul, providing treatments to patients arriving from many parts of the world. With an international staff representing more than thirteen nationalities, our clinic focuses on clear communication, comfort, and quality service throughout every stage of patient care.
Job Summary:
The Patient Service Coordinator will serve as the first point of contact for patients visiting the clinic. This role involves welcoming patients, coordinating with drivers for patient arrivals and departures, ensuring a smooth patient experience, and supporting the administrative team in daily operations.
Key Responsibilities:
- Greet patients warmly upon arrival and assist them throughout their visit
- Coordinate with drivers for patient pickups and drop-offs
- Ensure timely communication between patients, drivers, and clinic staff
- Maintain accurate records of patient visits and transportation arrangements
- Assist with scheduling and appointment confirmations
- Provide support to the clinic team as needed to enhance patient satisfaction
Qualifications:
- Excellent communication and interpersonal skills
- Fluency in Arabic, English and Turkish is essential, any additional language is a plus
- Strong organizational and multitasking abilities
- Prior experience in customer service or healthcare support is a plus
What We Provide
- Meal card (Multinet) and birthday Multigift card.
- Shuttle service for transportation.
- Support for obtaining a work permit, if required.
- Discounts for employees and immediate family members on dental procedures.
- Uniforms and complimentary dry-cleaning services.
- Continuous development through internal training, language workshops, and career growth programs.
- A friendly, inclusive, and multicultural workplace environment.
Job Type: Full-time
Application Question(s):
- Do you have both registered adress and residence permit to stay in Turkey?
- Can you commute to Şişli/Mecidiyeköy?
- Please state the languages you speak fluently.
- What is your salary expectation?
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