Guest Experience Manager

We are looking for a colleague to be appointed as Guest Experience Manager for our Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...

We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post...

A Guest Relations Executive with Hilton Hotels and Resorts directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers...

According to Accor Brand Standards, to welcome and acknowledge all the guests. Dealing with guest requests and complaints and ensuring guest satisfaction. Reporting courtesy calls to Front Office Manager. Following Online Guest Feedbacks and response daily., University degree in Tourism and Hotel Managemet. At least 2-year experience in the same...

The Ascott Limited / Somerset Maslak İstanbul The Ascott Limited, the worlds leading hotel and residence management brand affiliated with CapitaLand, made its first investment in Turkey with Somerset Maslak Istanbul. Somerset Maslak İstanbul is looking for a Guest Service Officer / Receptionist to join our Guest Service team., Preferably University...

Serves as the property Manager on Duty (MOD) and oversees all property operations, ensuring that he highest level of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs within the lobby. Serves as Guest Relation Manager and handles the tracking of service...

Position directs and works with managers and associates to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and associate satisfaction and maximizes the financial performance of the department. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis....

Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...

We are looking for a colleague to be appointed as Assistant Front Office Manager for our Barcelo Istanbul Hotel , a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Attend to guests requests and complaints.Investigate glitches and incidents, address to the department concerned, see that corrective actions are...

Direct and organize the Banquet operation within the hotel in order to maintain high standards of food and beverage service, Coordinate with food and beverage sub-departmants - restaurants, kitchen, stewarding, room service etc., Implement effective control of food, beverage and labor cost, Responsible for guest satisfaction in relation to the food and...

A Banquet Manager is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotels continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Banquet Manager, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet...

Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy. Recording guest records in accordance with standards at all times and ensuring the confidentiality...

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Check and resolve issues with discrepant rooms with the Front Office. Close out house at the end of shift to...

We are looking for a SPA Receptionist; Makes, reconfirms and verifies guest bookings, Checks and assists with the set up of daily operations of the spa reception according to Hyatt Regency Ataköy Spa standards, Ensures the cleanliness and hygiene of the reception area and spa, Participates in the sale of products & services, Handles guest complaints and...

Delta Hotels by Marriott Istanbul Levent is looking an experienced Group and Event Sales Manager to join sales and marketing team. Identify potential clients and market segments for group and event bookings. Develop and maintain relationships with corporate clients, event planners, and other potential customers. Create and implement sales strategies to...

A Health Club Receptionist (Part-time) is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.What will I be doing?As a Health Club Receptionist (Part-time), you are responsible for greeting and assisting clients to deliver an excellent...

Greet the guest in accordance with the Accor's food and beverage standards. Guide guests through the dining rooms and provide any needed assistance. Monitor dining rooms for seating availability, service, safety, and wellbeing of guests. Welcome and acknowledge all guests according to company standards. Enquire guests' satisfaction and handles guests'...

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date and complete end of day for Micros. Try to upsell room and cross-sell internal outlets. Follow up on unresolved traces and requests of guests. Prepare desks for the morning shift and do necessary refillments. Process all payment types such as...

Greet and serve the guest in accordance with the Marriott's food and beverage standards. Take pride in all facets of the service to include quality, appearance, and cleanliness of self and restaurant. Smile is to be a part of the uniform. Previous experience in a food server position, good command of English, hotel experience, customer focused, good...

Check the Minibar promptly and according to service manual. Do all necessary set-up side-work as assigned. Answer any guest questions about the Mini-bar products. Each Associate is expected to carry out, within their capabilities, all reasonable requests by management., Previous experience working within a hospitality or similar environment preferred Good...