Field Service Engineer

2 days ago


Fatih, Istanbul, Turkey ABB Full time

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

That's our story. Make it your story.

This position reports to:

Field Service Team Leader.

Your role and responsibilities

As a Service Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service. In this role, you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves travel, as you will be providing hands-on assistance at customer sites.

Responsibilities
  1. Execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.
  2. Deliver quality customer service to satisfy customers. In close cooperation with customers and other ABB teams, take actions to identify new Service business opportunities for ABB.
  3. Perform Service tasks like installation and commissioning of equipment and routine maintenance independently, identify technical problems, and make analyses through remote or on-site activities in different Service categories (installation and commissioning, routine maintenance, extensions, replacements, etc.).
  4. Contribute to customer satisfaction by executing Service work according to customer order and expectations.
  5. Maintain a good relationship with customers. Identify new sales opportunities and communicate them internally.
  6. Coordinate, prepare, and ensure that all materials, parts, and equipment are available and at the appropriate quality for Service activities.
  7. Prepare all documents and reports to be signed by the customer representative.
  8. Report work done in a timely manner and follow up when needed. Troubleshoot simple equipment failures and make recommendations to avoid repeating the problem in the future.
  9. Provide recommendations to management to improve operations and customer service.
  10. Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.
Qualifications For The Role
  • Bachelor's degree in Electrical/Electronics Engineering, Mechanical Engineering, Control and Automation Engineering, or Mechatronics Engineering.
  • Minimum 2 years of hands-on experience in automation/robotics will be an advantage.
  • Strong knowledge of industrial robots and PLC operations and servo systems, including electrical and software interfaces (Robot Studio, Rapid Programming, RobView, PLC programming).
  • Knowledge of Robotic applications such as pick and place, Spot and Arc Welding, Packaging, and Paint will be an advantage.
  • Advanced level of English skills. Turkish language is a must.
  • Customer-focused and solution-oriented profile with strong communication skills.
  • Open to travel and have a valid driving license.
More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

#J-18808-Ljbffr

  • Fatih, Istanbul, Turkey Manpower Türkiye Full time

    We are looking for a Field Service Engineer for our global client in the machine production sector.Responsibilities:To work physically active in the installation and service of the machines sold,To provide training on machine use and interface software after installation,To intervene in the malfunctions of the machines by providing on-site or remote...

  • Field Service Engineer

    20 hours ago


    Fatih, Istanbul, Turkey Hitachi Automotive Systems Americas, Inc. Full time

    Profession (Job Category): Engineering & ScienceJob Schedule: Full timeLocation: Istanbul, Marmara, TurkeyJob ID: R0077554Date Posted: 2025-02-17Company Name: HITACHI ENERGY TURKEY ELEKTRIK SANAYI ANONIM SIRKETIRemote: NoJob Description:At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools,...


  • Fatih, Istanbul, Turkey Elekta Full time

    Are you a current Elekta employee?Please click here to apply through our internal career site Find Jobs - Elekta.Want to join a team with a mission to improve and save lives?We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their...


  • Fatih, Istanbul, Turkey TRASER Electromechanical Services Full time

    Job Opportunity: Field Supervisor – HV Transformer Installation & CommissioningQualifications:Bachelor's degree in Electrical Engineering or related engineering fields.Fluency in English (mandatory level upper intermediate).Proven experience in managing and supervising field teams, preferably in the energy sector.Strong technical knowledge of transformer...


  • Fatih, Istanbul, Turkey Prima Power Türkiye Full time

    Prima Power is a leading specialist in machines and systems for sheet metal working. Our expertise spans all applications, including laser processing, punching, shearing, bending, and automation.Job DescriptionWe are seeking a skilled Field Services Specialist to join our team in Istanbul, Bursa, Ankara, or Izmir. As a Field Services Specialist, you will be...


  • Fatih, Istanbul, Turkey Samsung Electronics Full time

    Job RequirementsTo succeed in this role, you will need:A Bachelor's degree from Business Administration, Engineering Departments, or Economics.At least 3+ years of experience in multinational companies, preferably in field service operations, partner/customer relationship management, or customer service roles with budget and PnL management...


  • Fatih, Istanbul, Turkey Prima Power Türkiye Full time

    As an Industrial Field Service Technician, you will be responsible for providing technical support to our customers in the field. This includes:Key ResponsibilitiesProviding expert technical support to our customers, including installation, service, training, and maintenance.Developing and implementing solutions to complex technical problems.Collaborating...


  • Fatih, Istanbul, Turkey Hitachi Automotive Systems Americas, Inc. Full time

    Company Overview:Hitachi Energy is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Our purpose is advancing a sustainable energy future for all.We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people while learning and developing yourself...

  • Electrical Engineer

    17 hours ago


    Fatih, Istanbul, Turkey Hitachi Automotive Systems Americas, Inc. Full time

    Job Requirements:To succeed in this role, you will need:University Degree in Electrical Engineering.Good command of written and spoken English.Knowledge of MS Office programs.Experience in substation and power plant systems.Team-oriented, technically oriented, analytical, effective communicator, customer-oriented.Ability to travel frequently.What We Offer:


  • Fatih, Istanbul, Turkey Ftek Solutions LLC Full time

    Ftek Solutions LLC is seeking a Technical Field Services Professional to join our team.Key ResponsibilitiesProvide technical support for our clients' network infrastructureInstall, maintain, and troubleshoot our network systemsCollaborate with our team to resolve technical issuesDevelop and implement effective solutions to improve our servicesStay up-to-date...


  • Fatih, Istanbul, Turkey Kura Ltd Full time

    We are Kura Ltd, an international company with a passion for delivering high-quality solutions to our clients. As a Field Service Engineer / Technician, you will play a crucial role in ensuring our clients' equipment operates smoothly and efficiently.Key Responsibilities:Performing installation, startup, and maintenance activities, as well as customer...


  • Fatih, Istanbul, Turkey NAYAK Aircraft Service GmbH & Co. KG Full time

    Maximizing Fleet PerformanceNayak Aircraft Services has built a reputation for delivering exceptional results in the field of aircraft maintenance. We pride ourselves on staying up-to-date with industry developments and continuously improving our processes.Job Role and ResponsibilitiesWe're seeking an experienced Aircraft Maintenance Engineer to support our...


  • Fatih, Istanbul, Turkey Hemmersbach Full time

    About the RoleWe are seeking a highly skilled Enterprise Network Support Technician to join our team in Istanbul area. As a key member of our Field Service Team, you will be responsible for providing expert-level technical support to our customers across multiple locations.Main ResponsibilitiesTravel daily to local end customer sites to perform maintenance...


  • Fatih, Istanbul, Turkey Kura Ltd Full time

    Kura Ltd is a dynamic and innovative company engaged in international business, offering exciting projects and opportunities for growth. We are seeking a highly skilled Machinery Field Technician to join our team.Job Description:The Field Service Engineer / Technician will be responsible for providing technical support and services to our clients, ensuring...


  • Fatih, Istanbul, Turkey Tecnicas Reunidas Full time

    Técnicas Reunidas is a dynamic organization dedicated to delivering exceptional engineering services worldwide.Job Overview:We are seeking a highly organized and detail-oriented Order Administrator Assistant to join our team in Istanbul.The successful candidate will be responsible for coordinating internal orders and supporting our Engineering Services...


  • Fatih, Istanbul, Turkey Samsung Electronics Full time

    Customer Service I Field Operations ManagerTo be assigned in Customer Service Department, we are looking for a Field Operations Manager with the following qualifications:Overseeing the day-to-day operations of the customer service department, ensuring that Samsung customers receive top quality support and services.Partner and performance management of...


  • Fatih, Istanbul, Turkey NAYAK Aircraft Service GmbH & Co. KG Full time

    Nayak Aircraft Services is a highly respected player in the aviation industry, providing exceptional maintenance services to its clients.Our experienced team has been serving the aviation industry for over 45 years, supporting over 100 airlines across Europe.We are currently seeking an Aircraft Maintenance Engineer to join our team at Istanbul Üçüncü...


  • Fatih, Istanbul, Turkey NAYAK Aircraft Service GmbH & Co. KG Full time

    Nayak Aircraft Services is a leading provider of aircraft maintenance services, specializing in Airbus, Boeing, and Embraer & Fokker aircraft.Our team of experienced professionals has been serving the aviation industry for over 45 years, supporting over 100 airlines across Europe.We are currently seeking an Aircraft Maintenance Engineer to join our team at...


  • Fatih, Istanbul, Turkey SabancıDx Full time

    We are seeking a skilled Customer Success Manager to join our team at SabancıDx.In this role, you will be responsible for ensuring the successful delivery of services and projects while meeting customer expectations.Key Responsibilities:Managing end-to-end delivery of services and projects to ensure timely, high-quality execution.Collaborating with internal...


  • Fatih, Istanbul, Turkey SAP SE Full time

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...