Application Engineer – Food

1 day ago


Fatih, Istanbul, Turkey Testo Türkiye Full time

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Vice President Solutions Division at Testo Turkey

The Testo Group offers more than 65 years of experience in measurement technology and around 3,500 employees worldwide. With our subsidiary Testo Saveris GmbH, we offer complete quality management solutions for our customers in the food and pharmaceutical industries. Precise measurement technology is combined with intuitive software and customized services. Our solutions help to save time and resources as well as to protect the environment and human health. Become part of our team and shape the future of Testo Saveris GmbH together with us.

What awaits you?

Our professional Service team offers support to our sales department and to our customers during sales and during the implementation of our solutions for quality assurance in the pharmaceutical and food industries. This enables our sales teams to act as competent partners for our customers.

We are looking for an Application Engineer to join our team, responsible for initial setups and providing continuous support for cloud-based and on-premise applications in the food and pharmaceutical sectors. The role involves a 50% focus on the food and a 50% focus on the pharmaceutical sector.

Your tasks in detail are:

  • Close cooperation with TR sales team and Saveris Headquarter in Germany to ensure consistent services and support
  • Perform initial setups of cloud-based and on-premise applications such as digital food safety and/or pharma environmental monitoring systems
  • Provide continuous pre-sales and after-sales support to customers on-site and remote
  • Support of service technicians during physical installations
  • Troubleshoot technical issues and ensure customer satisfaction
  • Manage projects and prepare technical documentation
  • Conduct training sessions for clients on the use of applications
  • Collaborate with sales and marketing teams to understand customer needs and provide tailored solutions
  • Monitor and analyze system performance, making recommendations for improvements
  • Stay updated with industry trends and advancements in technology
  • Assist in the development of new features and enhancements based on customer feedback
  • Ensure compliance with regulatory requirements in the food and pharmaceutical industries

What should you bring along?

  • Bachelor's degree in Food, Industrial or Electrical-Electronics Engineering
  • Newly graduate or professional experience about 1-3 years in application support or a comparable position
  • Knowledge and/or experience of cloud-based and on-premise applications
  • Willingness to work in the food and pharmaceutical sectors
  • Advanced English language skills (writing-speaking-reading)
  • Good self-expression and presentation skills
  • Good command of MS Office programs
  • Enthusiastic, solution and result oriented, customer focused, proactive and creative
  • Team player with excellent communication, time management, strong analytical thinking and problem-solving skills
  • Ability to manage multiple tasks and prioritize effectively
  • Experience in process alignment, negotiation communication methods, project management and business planning are a plus
  • Familiarity with regulatory requirements in the food and pharmaceutical industries
  • Driving license (B-Class) and no restriction for travelling
Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Appliances, Electrical, and Electronics Manufacturing

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