Account Manager – End User

3 weeks ago

Çankaya, Ankara, Turkey Epson Full time
Account Manager – End User (Business Print)

Please note that fluent English skills are required for this position. To be considered, please submit a CV written in English only.

Your mission:

As an Account Manager in the End User Sales division of Epson, you will develop and implement the business sales plan for end user customers in Ankara, to generate business growth and maximise sales of Epson's Business Imaging (business print) products.

What you will do:

  1. Develop and implement the business sales plan for designated customer/reseller base to generate business growth and maximise sales of Epson products.
  2. For the specific market, understand the addressable market size and potential and use the information to generate leads and develop the existing business portfolio.
  3. In conjunction with Business Management team define and develop the Epson go to market plan.
  4. Qualify all prospects using agreed metrics, develop the profile of the prospect and the plan for engagement.
  5. Produce account plans for each key customer that:
    1. Detail the key criteria (budget, data, stakeholder analysis)
    2. Detail the solution and all engaged 3rd party providers
    3. Detail the value proposition and technical benefits identified
  6. Build a successful project pipeline through engagement with all stakeholders:
    1. Detailing all opportunities
    2. Using internal and external specialists to ensure the project can be delivered to the required specification
    3. Tracking all deals on the pipeline management/CRM system
  7. Develop detailed deal plans for all opportunities to build solution-based approach. Provide guidance and support to Account Executives ensuring maximum share of customer sale is achieved.
  8. Monitor and evaluate market activities and take appropriate actions in order to maintain a competitive advantage.

Communication:

  1. Develop strong relationships with key decision makers within target market sectors.
  2. Develop long term relationships with external parties involved in producing bid/tender documentation to ensure that the profile of Epson is high and of priority.
  3. Actively engage with Sales Support and functional teams (e.g. Marketing) to maximise service and customer satisfaction.

Reporting:

  1. Production of all sales project plans in clearly visible format, using Epson management tools, to ensure access to and awareness of all current activities and deals.
  2. Analyse and track sales against budget, providing accurate and timely forecasts, based on deal potential in the sales pipeline.

What we ask for:

  1. Ideally educated to degree or equivalent level in business, technical or sales related discipline
  2. Experienced working in a business/office print sales environment with proven record of achieving success through the development of profitable sales
  3. Experience with engaging in Government tenders preferred
  4. Technical expertise in relevant product group(s) or similar discipline and able to communicate and demonstrate the value and technical benefits of Epson products
  5. Ability to build and proactively manage relationships over a long term to generate business growth.
  6. Commercially aware and numerate, used to operating in a solutions driven environment
  7. Experience working with key decision makers to develop account plans and implement tactical solutions
  8. Strong negotiating, influencing and communication skills
  9. Ability to understand and manage priorities and risk in commercial terms
  10. Strong analytical and problem solving skills
  11. Strong IT skills, including a good understanding of Excel, Word and PowerPoint. CRM experience desirable
  12. Fluent in spoken and written English and Turkish

What we offer:

In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.

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