
Quality Manager
2 days ago
- Drive the internal cross-functional teams to meet and exceed requirements through strict process compliance and future proofing.
- Plan, manage and conduct internal quality system audits, while driving third party certification and customer audits.
- Oversee root cause analysis, 8D, PPAP and other relevant documents with collaboration of the Quality Team and represent Optimas Quality at OEM quality meetings.
- Develop, coach, and train a team of 4 employees and their daily activities.
- Manage the returns process, and quarantine inventory and ensure timely actions to ensure improvement.
- Manage documentation of and compliance with QMS processes for areas of responsibility in alignment with international quality management standards.
- Meet quality assurance financial objectives by estimating requirements, supporting preparation of the annual budget, scheduling expenditures, and initiating corrective and preventive actions.
- Create and manage reports to track internal and external KPI's (Key Performance Indicators) including Zero PPM, Zero Claim, and On-time delivery performance objectives.
- Identify opportunities to reduce CoPQ (Cost of Poor Quality) and improve service.
- Develop and deploy systems, processes, and people to enable safe launch of new and changing products.
- Host external Quality Management System audits and prospective customer visits of the warehouse facility and headquarters in Maltepe Office as required.
- Work closely with New Business Development to onboard the new customers with Optimas Turkey systems.
- Develop a deep understanding of Automotive customer specific requirements (Ford Otosan, Türk Traktör) and ensure operational compliance.
- Collaborate with customers and resident engineers to ensure appropriate responses to formal (8D) and informal quality requests are provided.
- Support internal stakeholders to address and resolve concerns impacting on customer satisfaction and internal performance, and the process flows as needed.
- Support consistent implementation, auditing, and evaluation of Optimas processes, procedures, forms, manuals, and tools.
- Enhance department and organization growth by accomplishing tasks to improve performance and exploring opportunities to add value.
- Maintain the balance between risk and cost to improve quality performance at an improved CoPQ.
- Degree in Science/Engineering or equivalent experience.
- A proven track record in quality management and process improvement within an automotive manufacturing environment, with knowledge of forging and coating preferred.
- Extensive experience of working in a fast-paced manufacturing environment is highly preferable, specifically automotive OEM.
- Ability to mentor and develop teams.
- Driven, self-starter and results-focused, passionate about meeting financial and operational performance objectives.
- Significant experience with problem-solving tools (8D, 5 why, Root Cause Analysis, Fishbone, Kaizen).
- Experience with quality management systems (IATF16949, VDA 6.3, ISO 9001).
- Experienced with safety and environmental management systems (ISO 45001 & ISO 14001).
- Experienced in the use of Core Tools (APQP, FMEA, Control Plan, MSA, PPAP-PSW & PPA).
- Proficient in business software including PowerPoint, Excel, Word, Minitab, ERP.
- Project management skills.
- Product safety and conformity (PCSR) certification.
- ISO 9001 and IATF 16949 internal audit certification.
- Driven, self-motivated and results-focused.
- Excellent verbal and written communication skills.
- Excellent analytical and reporting skills.
- Ability to work in a multicultural and diverse environment.
- A valid driver's license and willingness to travel for work.
This is an excellent opportunity to build a world-class team and to make a real impact on senior management alignment. You will mentor and develop a strong team of Quality engineers and work with an experienced and knowledgeable team in a rewarding environment.
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