Global Quality Strategist

2 days ago


Fatih, Istanbul, Turkey Optimas Full time
Global Quality Strategist

We are looking for a seasoned quality expert to develop and implement strategic plans for quality management in our warehouse in Tuzla, Istanbul. Reporting directly to the General Manager - Turkey, this role requires strong leadership skills, process knowledge, and analytical thinking. The ideal candidate will identify opportunities to enhance quality performance, reduce costs, and improve customer satisfaction.

Key responsibilities include:
  • Developing and implementing quality management strategies aligned with company goals and industry standards.
  • Leading cross-functional teams to meet quality requirements through strict process compliance and future-proofing.
  • Collaborating with the Quality Team to plan, manage, and conduct internal quality system audits, ensuring third-party certification and customer audits are met.
  • Overseeing root cause analysis, 8D, PPAP, and other relevant documentations with representation at OEM quality meetings.
  • Developing, coaching, and training a team of four employees and their daily activities.
  • Managing returns processes, quarantining inventory, and ensuring timely actions for improvement.
  • Ensuring documentation and compliance with QMS processes for areas of responsibility in alignment with international quality management standards.
  • Meeting quality assurance financial objectives by estimating requirements, supporting budget preparation, scheduling expenditures, and initiating corrective and preventive actions.
  • Creating and managing reports to track internal and external KPIs (Key Performance Indicators) including Zero PPM, Zero Claim, and On-time delivery performance objectives.
  • Reducing CoPQ (Cost of Poor Quality) and improving service through process optimization.
  • Developing and deploying systems, processes, and people to enable safe launch of new and changing products.


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