Operations Manager

2 days ago


Fatih, Istanbul, Turkey Sarus | Kripto Full time

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Sarus | Kripto, an expanding cryptocurrency exchange, is seeking an experienced Operations Manager to oversee and optimize our end-to-end operational processes. This is a high-impact leadership role responsible for ensuring smooth daily operations, regulatory compliance, and overall service excellence. The ideal candidate will have experience in financial services or fintech operations, with a strong ability to lead cross-functional teams in a fast-paced environment.

Key Responsibilities:

  • Oversee the entire operational workflow of the cryptocurrency exchange, including trading, treasury, customer support, and compliance functions.
  • Develop and implement policies and procedures to enhance efficiency and minimize operational risks.
  • Manage day-to-day activities such as trade settlements, cash flow management, and system monitoring to ensure uninterrupted service.
  • Lead, mentor, and manage cross-functional teams, ensuring alignment with company goals and KPIs.
  • Collaborate with other departments (IT, Compliance, Finance, and Legal) to ensure full regulatory and security compliance.
  • Drive process improvements, technology upgrades, and automation initiatives to streamline operations.
  • Act as the main point of contact for external stakeholders, including banks, regulators, and service providers.
  • Prepare and present regular performance, risk, and operational reports to senior leadership.
  • Respond promptly to high-priority incidents, ensuring timely resolution and communication.

Qualifications:

  • Bachelor's degree in Business Administration, Finance, Economics, or a related field (MBA preferred).
  • 5+ years of experience in operations management, preferably in financial services, fintech, or cryptocurrency.
  • Strong leadership and team management experience with a focus on performance optimization.
  • Expertise in regulatory compliance, risk management, and operational controls.
  • Excellent problem-solving, analytical, and strategic planning skills.
  • Ability to thrive in a dynamic, fast-paced environment.
  • Strong communication skills, with the ability to interact effectively with stakeholders at all levels.
  • Proficiency in project management and operational tools; knowledge of blockchain technology is a plus.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

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