Digital Adoption Strategist

1 day ago


Fatih, Istanbul, Turkey Rally Ventures Full time
Achieve Customer Satisfaction and Drive Growth

The Senior Customer Success Manager will play a pivotal role in ensuring our customers achieve their desired outcomes by guiding them through their post-sales journeys and AI-powered transformation programs.

Responsibilities include developing and executing customer adoption strategies, leading and orchestrating end-to-end adoption delivery, and building and maintaining strong relationships with clients.

We're looking for an experienced professional who can drive customer satisfaction, adoption, and retention while collaborating with cross-functional teams to tailor success strategies accordingly.

Key Requirements:

  • Proven track record of driving customer satisfaction, adoption, and retention.
  • Experience with professional services & attach motions for support/services.
  • Strong leadership and team-building skills.

Rally Ventures values diversity, equity, and inclusion. We're committed to fostering a culture that promotes equal opportunities for all candidates.



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