Logistics Support Specialist

3 days ago


Fatih, Istanbul, Turkey Alfa Laval Mid Europe GmbH Full time

About Alfa Laval Mid Europe GmbH

As a company, we are passionate about making a positive impact on the world around us. We strive to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping. Our innovative spirit fuels our 140-year-old start-up culture and rapid growth, driving both our personal and professional development.

We are seeking a skilled Service Coordinator to join our team and contribute to the seamless execution of service operations. As a key member of our service team, you will be responsible for coordinating and dispatching field service engineers, managing service schedules, supporting the service center, and maintaining excellent customer relationships.

Your Key Responsibilities:

  1. Service Schedule Optimization: Optimize service engineers' work schedules to ensure efficient service delivery.
  2. Dispatch and Coordination: Effectively coordinate and dispatch field service engineers to meet customer needs.
  3. Customer Relations: Maintain excellent customer relations through effective communication and issue resolution.

Your Qualifications:

  • A bachelor's degree in business administration, logistics, or other relevant fields.
  • Minimum of 2 years of experience in a coordination or administrative role, preferably within a field service or technical service environment.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Problem-solving skills with a proactive and solution-oriented mindset.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Fluency in English.

What's In It For You:

  • An opportunity to work in an innovative and dynamic environment where we collaborate to develop and create value for our customers.
  • A chance to build a global network with diverse nationalities to learn from and grow with.
  • A true impact on Alfa Laval's future success, with opportunities to learn new things every day.


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