
Guest Relations Ambassador
2 days ago
At Novotel Hotels, we're passionate about delivering exceptional guest experiences. As a Guest Relations Executive, you'll play a vital role in ensuring our guests feel welcome and valued throughout their stay.
About the RoleThis is an exciting opportunity to join our dynamic team and make a real impact on our guests' experiences. As a Guest Relations Executive, you'll be responsible for:
- Communicating Effectively: You'll ensure clear and constant communication lines are maintained with all staff, other areas, and departments.
- Attending to Guest Enquiries: You'll respond to all guest enquiries and requests in a helpful, professional, warm, and friendly manner.
- Maintaining the Guest Relations Desk: You'll ensure the desk is not left unattended at any time while on duty.
- Developing Expertise: You'll acquire, through training provided, a complete knowledge of all policies as set down by the hotel that relate specifically to Guest Relations.
We're looking for individuals with excellent communication and customer service skills who can work flexibly, including evenings and weekends. A minimum of 2 years' experience in a similar role is required, along with written and verbal communication skills in English. Additionally, high-quality guest relations skills and the ability to use MS Office programs are essential.
Prior experience working with Opera or a related system is a plus, as is proficiency in additional languages. If you're passionate about delivering exceptional guest experiences and have a strong focus on customer service, we'd love to hear from you
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Hospitality Ambassador
4 days ago
Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full timeThe Peninsula Istanbul is committed to delivering exceptional guest experiences, and we are seeking a Hospitality Ambassador to join our team. As a key member of our hospitality team, you will be responsible for creating lasting impressions and building strong relationships with guests.Key Accountabilities:Deliver exceptional guest service, anticipating...
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Beverage Server and Ambassador
2 days ago
Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full timeRole DescriptionIn this position, you will embody the essence of luxury service at The Peninsula Istanbul as a Beverage Server and Ambassador. Delivering exceptional experiences for our discerning guests requires finesse and a deep understanding of their needs.Your primary responsibility will be to provide attentive and knowledgeable service throughout each...
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Automotive Service Ambassador
2 days ago
Fatih, Istanbul, Turkey Four Seasons Hotels Ltd Full timeWe are looking for an Automotive Service Ambassador to join our team at Four Seasons Hotels Ltd.About Four Seasons Hotels LtdWe are a company that values excellence, integrity and respect for others.We strive to create amazing experiences for our guests, residents and partners through a commitment to luxury with genuine heart.Our team members around the...
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Luxury Residence Ambassador
5 days ago
Fatih, Istanbul, Turkey Marriott International Full timeJob SummaryWe are seeking a Luxury Residence Ambassador to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional service to our residence owners and their guests.Key Responsibilities:Respond to residence owners' and their guests' requests for information, arrangements, or services...
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Luxury Service Ambassador
5 days ago
Fatih, Istanbul, Turkey The Hongkong and Shanghai Hotels, Limited Full timeThe Hongkong and Shanghai Hotels, Limited is a renowned hospitality group with a rich history of delivering exceptional experiences to its guests. As a Luxury Service Ambassador, you will play a pivotal role in upholding the company's commitment to luxury service and dedication to its customers.The Peninsula Istanbul, situated along the breathtaking...
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Hospitality Guest Experience Ambassador
2 days ago
Fatih, Istanbul, Turkey Hyatt Regency Full timeHyatt Regency Istanbul Atakoy is seeking a highly skilled Spa Receptionist to provide exceptional support to our spa team.Main ResponsibilitiesProvide warm and welcoming service to guests and assist them with reservations, inquiries, and appointment coordination.Collaborate with the spa team to ensure seamless operations and deliver exceptional guest...
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Residence Support Representative
5 days ago
Fatih, Istanbul, Turkey Marriott International Full timeAbout the JobWe are looking for a highly skilled and customer-focused Residence Support Representative to join our team. As a key ambassador for our residence owners and their guests, you will be responsible for providing personalized support and services that exceed expectations.Key Responsibilities:Provide personalized support and services to residence...
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Guest Experience Coordinator
7 days ago
Fatih, Istanbul, Turkey Raffles Hotels & Resorts Full timeRole OverviewThe Butler role is a key position within Raffles Hotels & Resorts, responsible for providing exceptional service to guests and ensuring a memorable experience through Raffles touch.Key Responsibilities:Managing guest minibars and butler minibar storeroomsProviding exceptional service to guests, including filling private bar items and tea-coffee...
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Personal Service Ambassador
7 days ago
Fatih, Istanbul, Turkey Raffles Hotels & Resorts Full timeRaffles Hotels & Resorts OpportunityWe are seeking an exceptional individual to join our team as a Butler. The successful candidate will provide personalized service to guests, ensuring a memorable experience through Raffles touch.Responsibilities Include:Managing guest minibars and butler minibar storeroomsProviding exceptional service to guests, including...
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Residence Concierge Specialist
5 days ago
Fatih, Istanbul, Turkey Marriott International Full timeAbout the RoleWe are looking for a highly skilled and customer-focused Residence Concierge Specialist to join our team. As a key ambassador for our residence owners and their guests, you will be responsible for providing personalized support and services that exceed expectations.Key Responsibilities:Provide personalized support and services to residence...
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Service Ambassador
2 days ago
Fatih, Istanbul, Turkey Shangri-La Group Full timeShangri-La Bosphorus, IstanbulWe are a five-star luxury hotel located in the financial and entertainment district of Besiktas.Our guests enjoy breathtaking views of the Bosphorus Strait from our 186 refined guest rooms and suites.As a Waiter & Waitress, you will be responsible for providing high-quality service to restaurant guests, ensuring the smooth...
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Brand Ambassador
6 days ago
Fatih, Istanbul, Turkey Marriott International Full timeJob SummaryPromote brand awareness through effective sales techniques, maximizing revenue while maintaining guest loyalty. Ensure seamless communication with potential owners via telephone to arrange preview package sales/tours.Determine eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property....
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Luxury Hotel Ambassador
6 days ago
Fatih, Istanbul, Turkey Raffles Hotels & Resorts Full timeKey Responsibilities:In this role as a Hospitality Support Specialist, you will play a vital part in ensuring that our guests receive exceptional service and have a memorable experience at Raffles Hotels & Resorts.As a key member of the hospitality team, you will be responsible for delivering personalized service to our guests, including filling and...
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Front Desk Ambassador
2 hours ago
Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full timeThe HSH Group / The Peninsula Hong Kong is a leading provider of luxury hospitality services, offering unique experiences to discerning guests around the world. Our team is passionate about delivering exceptional service and creating memorable moments for our guests.About This OpportunityWe are currently seeking a skilled and dedicated individual to join our...
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Food and Beverage Ambassador
4 days ago
Fatih, Istanbul, Turkey The Hongkong and Shanghai Hotels, Limited Full timeSet against the stunning backdrop of the Bosphorus waterfront, The Peninsula Istanbul presents an exceptional opportunity to provide luxury service in a vibrant Turkish cultural setting within Galataport, a revitalised waterfront project.The hotel features four exquisite buildings – three historic and beautifully restored – offering guests arriving by...
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Raffles Butler Professional
6 days ago
Fatih, Istanbul, Turkey Raffles Hotels & Resorts Full timeAbout the Role:This Luxury Hotel Ambassador role at Raffles Hotels & Resorts offers a unique opportunity to provide exceptional service to our guests and contribute to the success of our hospitality team.As a key member of the team, you will be responsible for delivering personalized service to our guests, including filling and refreshing private bar items,...
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Customer Service Ambassador
1 day ago
Fatih, Istanbul, Turkey Four Seasons Hotels Ltd Full timeAbout Four Seasons Hotels LtdWe are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners by upholding a world-class employee experience and company culture.At Four Seasons, we...
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Grand Hyatt Ambassador
7 days ago
Fatih, Istanbul, Turkey Grand Hyatt Full timeAt Grand Hyatt, we value our guests and strive to provide them with an exceptional experience during their stay. This role plays a critical part in making this happen.About This OpportunityWe are seeking a Hospitality Sales Expert to join our team. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work...
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Cultural Ambassador
4 days ago
Fatih, Istanbul, Turkey Four Seasons Hotel Istanbul at The Bosphorus Full timeJob SummaryWe are seeking an administrative professional to support the role of the People and Culture Coordinators and Managers at Four Seasons Hotel Istanbul at The Bosphorus. As a People and Culture Administrative Assistant, you will have the opportunity to work directly and actively with our team.Key ResponsibilitiesProvide administrative support to the...
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Hotel Liaison Officer
2 days ago
Fatih, Istanbul, Turkey Novotel Hotels Full timeWe're seeking a highly skilled and experienced Guest Relations Executive to join our team at Novotel Hotels. In this key role, you'll be responsible for ensuring our guests receive exceptional service and support throughout their stay.About the RoleAs a Guest Relations Executive, you'll:Provide Exceptional Service: You'll deliver prompt, professional, and...