Guest Experience Coordinator

7 days ago


Fatih, Istanbul, Turkey Raffles Hotels & Resorts Full time

Role Overview

The Butler role is a key position within Raffles Hotels & Resorts, responsible for providing exceptional service to guests and ensuring a memorable experience through Raffles touch.

Key Responsibilities:

  • Managing guest minibars and butler minibar storerooms
  • Providing exceptional service to guests, including filling private bar items and tea-coffee setup
  • Recording minibar consumptions and handing over to butler office for daily postings
  • Assisting with guest requests and arrangements
  • Participating in department line-ups and meetings to communicate pertinent information
  • Attending training sessions and performing related duties as required

Qualifications:

  • High School Degree
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively with fellow colleagues without constant supervision


  • Fatih, Istanbul, Turkey Marriott International Full time

    What You'll DoYou will promote brand awareness and drive revenue growth through effective sales techniques and strategies. This will involve building relationships with potential owners and providing them with a personalized experience, including arranging preview package sales/tours and determining eligibility requirements for these packages.In addition to...


  • Fatih, Istanbul, Turkey Marriott International Full time

    Job DescriptionWe are seeking a highly organized and customer-focused Concierge and Guest Services Coordinator to join our team. As a key member of our hospitality team, you will be responsible for coordinating guest services and ensuring a seamless experience for our residence owners and their guests.Key Responsibilities:Coordinate guest services, including...


  • Fatih, Istanbul, Turkey Hyatt Regency Full time

    Hyatt Regency Istanbul Atakoy is seeking a highly skilled Spa Receptionist to provide exceptional support to our spa team.Main ResponsibilitiesProvide warm and welcoming service to guests and assist them with reservations, inquiries, and appointment coordination.Collaborate with the spa team to ensure seamless operations and deliver exceptional guest...


  • Fatih, Istanbul, Turkey The Hongkong and Shanghai Hotels, Limited Full time

    The Hongkong and Shanghai Hotels, Limited is dedicated to delivering exceptional experiences to its guests. As a Customer Experience Coordinator at The Peninsula Istanbul, you will play a pivotal role in shaping the guest experience.The Peninsula Istanbul, situated along the breathtaking Bosphorus waterfront in the historic district of Karaköy, offers...


  • Fatih, Istanbul, Turkey Four Seasons Hotels Ltd Full time

    At Four Seasons Hotels Ltd, we are seeking a Luxury Guest Experience Specialist to join our team.About Four Seasons Hotels LtdWe are a company that values luxury, innovation and teamwork.We strive to create amazing experiences for our guests, residents and partners through a commitment to excellence.Our team members around the world share a common goal: to...


  • Fatih, Istanbul, Turkey The Hongkong and Shanghai Hotels, Limited Full time

    The Peninsula Istanbul invites applications from skilled individuals to join our team, delivering exceptional guest experiences in a vibrant Turkish cultural setting within Galataport, a revitalised waterfront project.The hotel features four magnificent buildings – three historic and beautifully restored – offering guests arriving by land or sea an...


  • Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time

    Job DescriptionKey ResponsibilitiesMaintain impeccable cleanliness standards throughout guest rooms, corridors, and elevator areas.Monitor colleague performance regarding quality of cleaning, guest service, appearance, and conduct.Foster a positive work environment and support colleagues as needed.General RequirementsMinimum 3 years' experience in...


  • Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time

    Join Our TeamWe are seeking a highly skilled and experienced Hospitality Laundry Attendant to join our team at The Peninsula Istanbul. As a Hospitality Laundry Attendant, you will be responsible for ensuring that all guest items are received and delivered on time, accurately, and professionally. You will also inspect all laundry before and after cleaning for...


  • Fatih, Istanbul, Turkey Intrepid Experience Full time

    We're a certified B Corp with hundreds of trips in over 100 countries. Our Reservations Assistants play a key role in helping us achieve our mission of inspiring, creating, sharing, and leading the best travel experiences ever – for both people and the planet.Job Description:Liaising with operators to coordinate accommodation and logistical...

  • Travel Coordinator

    7 days ago


    Fatih, Istanbul, Turkey Intrepid Experience Full time

    At Intrepid Experience, we're seeking a skilled Travel Coordinator to support our Reservations Manager in ensuring seamless trip execution.Key Responsibilities:Liaising with operators to coordinate accommodation and logistical servicesCollaborating with the Operations team to deliver exceptional experiences for travellersYou'll bring extensive travel...


  • Fatih, Istanbul, Turkey Raffles Hotels & Resorts Full time

    About the Role:This is an exciting opportunity for a highly skilled Butler to join our team at Raffles Hotels & Resorts. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests.Responsibilities:Act as a point of contact for guests, addressing their needs and resolving issues promptly.Maintain thorough...


  • Fatih, Istanbul, Turkey Novotel Hotels Full time

    At Novotel Hotels, we're passionate about delivering exceptional guest experiences. As a Guest Relations Executive, you'll play a vital role in ensuring our guests feel welcome and valued throughout their stay.About the RoleThis is an exciting opportunity to join our dynamic team and make a real impact on our guests' experiences. As a Guest Relations...


  • Fatih, Istanbul, Turkey Marriott International Full time

    Are you looking for a challenging and rewarding career in hospitality? As a Hotel Services Coordinator, you will play a vital role in ensuring the smooth operation of our hotel's housekeeping department.Your primary responsibility will be to coordinate the cleaning and maintenance of our guest rooms and public areas. This will involve working closely with...


  • Fatih, Istanbul, Turkey Marriott International Full time

    As a Guest Environment Expert, you will be responsible for creating memorable experiences for our guests by ensuring that every aspect of their stay is exceptional.This includes maintaining the appearance and cleanliness of our hotel, responding to guest requests, and providing excellent customer service throughout their stay.You will work closely with other...


  • Fatih, Istanbul, Turkey Raffles Hotels & Resorts Full time

    Job Summary:The Raffles Hotels & Resorts is seeking a highly skilled Guest Services Associate to join our team. As a key member of the hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a memorable experience.You will act as a point of contact for our guests, assisting with any arrangements or requests and...


  • Fatih, Istanbul, Turkey Hyatt Regency Full time

    The ideal candidate for this role will be a highly organized and efficient Spa Receptionist who can deliver exceptional guest experiences at Hyatt Regency Istanbul Atakoy.Key Areas of ResponsibilityWelcome guests warmly and provide personalized assistance throughout their spa experience.Effectively coordinate appointments and manage the spa's daily schedule...


  • Fatih, Istanbul, Turkey Mandarin Oriental Hotel Group Limited Full time

    About UsMandarin Oriental Hotel Group Limited is a leading international luxury hotel group with properties around the world. We are committed to providing exceptional guest experiences and delivering outstanding results.Our Culture:Foster a culture of excellence and innovation.Promote teamwork and collaboration among colleagues.Emphasize the importance of...


  • Fatih, Istanbul, Turkey Novotel Hotels Full time

    As a Guest Relations Executive at Novotel Hotels, you'll be part of a diverse and inclusive team that's committed to making a positive impact on our guests' lives. This is an exciting opportunity to join a dynamic organization that values its employees and is dedicated to excellence in every aspect of our operations.About the RoleIn this key role, you'll be...


  • Fatih, Istanbul, Turkey American President Lines Full time

    Welcome to American President Lines, where we strive to deliver exceptional customer experiences. As an Administrative Assistant, you'll be part of a dynamic team that ensures seamless operations.Our Company Overview:We're a global leader in shipping and logistics, serving over 420 ports across five continents. Our subsidiary CEVA Logistics is a world leader...


  • Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time

    Luxury Dining Experience SpecialistWelcome to The Peninsula Istanbul, where we redefine the art of fine dining. As a Luxury Dining Experience Specialist, you will be responsible for crafting unforgettable moments for our discerning guests.With a focus on precision and excellence, you will lead the way in delivering exceptional service that surpasses our...