Project Management Specialist
4 days ago
AloTech, a pioneering contact center software built on Google, is seeking an exceptional professional to join our team as a Project Support Specialist. We offer a 360-degree digital transformation, bridging the gap between contact centers and cutting-edge communication technologies.
We take pride in being one of the best B2B SaaS providers and are now expanding our team.
About the Ideal Candidate- A relevant undergraduate program (preferably Industrial Engineering)
- Strong analytical thinking and problem-solving skills
- Proficiency in English
- Prior experience with project management tools such as MS Project, Jira (Preferred)
- Enthusiastic about learning, researching, and exploring new technologies
- Excellent communication and organizational abilities
- Oversee the implementation of sold projects, manage product installations, and ensure post-installation support for customers
- Establish and maintain effective communication with the portfolio, focusing on customer satisfaction
- Conduct needs assessments and provide consultancy services to enhance operational efficiency
- Ensure projects are delivered within defined quality standards and timelines
- Identify potential risks and areas for improvement, offering recommendations during team discussions
- Prepare and submit periodic reports to management on project progress and outcomes
- Develop project plans, set milestones, and monitor progress to ensure successful execution
- IKEA gift card
- Meal Card
- The equipment/tools needed to execute the profession
- Health insurance
- Training allowance
Associate level
Full-time employment
Project Management role in IT Services and IT Consulting
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