F&B Customer Experience Manager

The Hongkong and Shanghai Hotels, Limited invites applications for the position of Assistant Director of F&B.This key role involves assisting EAM, F&B in managing daily operations of food and beverage to ensure the provision of quality products and services. The successful applicant will analyze current trends in the market and make recommendations on what...

The Hongkong and Shanghai Hotels, Limited is a luxurious hospitality provider with exceptional standards. Our esteemed establishment offers the finest service to discerning guests.We are currently seeking an exceptional F&B Bartender to join our team in Istanbul. As a representative of The Peninsula Istanbul, you will provide top-notch service to our...

We are a dynamic digital analytics and customer engagement platform that empowers leading brands to create seamless customer experiences.Our team is looking for an energetic, ambitious, and high-performing professional who will be responsible for building relationships, understanding customer trends, and driving business growth.Key Responsibilities:Take...

Job DescriptionWe are seeking a highly skilled Customer Support Center Channel Experience Manager to join our growing core team in Istanbul.This role involves monitoring support center performance, analyzing customer feedback, and collaborating with teams to enhance automation and digital support solutions.The ideal candidate will have a strong analytical...

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...

At F. Hoffmann-La Roche Gruppe, we're committed to fostering diversity, equity, and inclusion in our pursuit of exceptional healthcare.The RoleWe seek a Strategic Partner Management Lead to join our team, responsible for managing the entire lifecycle of business partner relationships.This role ensures compliance with internal policies, guidelines, and global...

The Regional VP, Loyalty and Engagement Platforms Product Head in EEMEA will lead the development and execution of a comprehensive regional product strategy to drive B2B2C consumer loyalty, engagement, and retention across all EEMEA markets and customers.This role requires a strategic and results-oriented leader responsible for developing and executing...

OverviewThe ideal candidate will have a strong background in customer service management, excellent communication skills, and the ability to lead high-performing teams. The role requires a customer-centric approach, with a focus on delivering exceptional experiences that drive customer loyalty and retention.Key Responsibilities:To develop and execute...

As a Guest Relations Executive at Novotel Hotels, you'll be part of a diverse and inclusive team that's committed to making a positive impact on our guests' lives. This is an exciting opportunity to join a dynamic organization that values its employees and is dedicated to excellence in every aspect of our operations.About the RoleIn this key role, you'll be...

As a Customer Experience Representative at Masimo, you will play a critical role in delivering exceptional customer experiences and supporting our sales team.Responsibilities:Collaborate with the sales organization to provide administrative support and drive sales growth.Process orders and manage the sales cycle from start to finish, ensuring seamless...

Are you passionate about driving growth and innovation at Amazon? Do you have experience managing cross-functional teams and driving large-scale change management? We are seeking a Senior Operations Manager to lead our Fulfillment by Amazon (FBA) team in Turkey and drive strategic initiatives that deliver exceptional customer experiences.The ideal candidate...

We are seeking a highly skilled Customer Experience Leader to join our team at Vodafone Group.The ideal candidate will have 10-15 years of experience in communications and customer success management, with a strong focus on providing exceptional customer experiences. They will be responsible for owning the entire relationship with assigned clients, including...

We are seeking a dedicated Customer Experience Specialist to join our team at DeFacto. In this role, you will act as a CX ambassador, engaging with relevant teams and promoting a CX mindset.Your responsibilities will include:FOLLOWING UP ALL CUSTOMER FEEDBACK ON WRITTEN AND VERBAL CHANNELSMAKING ROOT CAUSE ANALYSIS TO SOLVE PROBLEMS RELATED TO FREQUENT...

We're seeking a seasoned Customer Support Specialist to help us grow our customer base.This role involves handling high volumes of live chat and phone calls while identifying and addressing customer needs.You'll provide accurate and comprehensive information to resolve issues efficiently.Effective time management and prioritization are essential for this...

The Hongkong and Shanghai Hotels, Limited is dedicated to providing superior hospitality services. Our luxury hotels cater to discerning travelers who expect nothing but the best.We invite applications from skilled professionals for the position of F&B Bartender at The Peninsula Istanbul. This opportunity allows you to be part of a highly experienced team...

Job DescriptionThe Shangri-La Group is seeking a skilled and experienced F&B Butler to join our team. As an F&B Butler, you will serve as a resource of information for VIP guests regarding their experience within both the lounges and music areas. You will also assist guests with timing of supporting acts and headliner acts, provide assistance to all...

We are a global modest fashion e-commerce company operating in over 130 countries. Our mission is to bridge fashion and technology, delivering exceptional value to our customers. We prioritize people-first experiences for our customers, teams, and partners.About the RoleWe seek a talented CRM Executive to join our dynamic team. As a tech enthusiast eager to...

About the RoleWe are looking for a Customer Experience Architect to join our team and lead the Predictive Care strategy management, organize customer base care actions aiming to achieve superior customer satisfaction, maximize NPS by increasing and sustaining customer lifetime.This role involves defining target group (who) and customer journey in MCCM (how),...

Job SummaryThe successful candidate will be responsible for delivering exceptional customer satisfaction while maintaining high standards of food and drink quality, service, cleanliness, and safety.Focusing on operational standards and people development, the ideal candidate will demonstrate strong leadership skills and a genuine interest in the growth of a...

At Genesys Cloud Services, Inc., we are transforming the customer experience (CX) with innovative cloud/SaaS solutions. As a Cloud Sales Professional, you will drive revenue growth by acquiring new business and collaborating with the regional sales team. Our AI-powered Experience Orchestration platform, Genesys Cloud, enables you to deliver empathetic,...