
Business Operations Specialist
3 days ago
We are looking for a Business Operations Specialist to be employed in our company.
- Liaises with appropriate departments to create in-depth, complex, user acceptance test plans for each project.
- Follows test plans to test, document, and approve software results once testing is accurate and complete.
- Identifies detailed business requirements and process models to ensure the viability of technical designs and fulfillment of business and technical needs and constraints.
- Analyzes technical and functional impacts of various candidate solutions and approaches to respond to needs and provide recommendations to business units.
- Creates documentation for changes and develops user manuals to communicate changes effectively.
- Monitors and supports new releases, including timely communication to respond to feedback, resolve issues, and approve software rollout.
- Prepares and updates user manuals to ensure current and accurate information is available upon request.
- Provides support and information as required to assist in the timely resolution of issues or problems.
- Minimum 2 years experience required, business analysis experience in software development or enterprise software product.
- Object-oriented development knowledge, SQL knowledge preferred.
- Experience required in working with development teams in a SDLC process, including project planning, requirements analysis, communicating/documentation, and QA testing.
- Excellent skills with MS Office tools, including Word, Excel, and Visio. SQL skills.
- Nice to have the ability to work in a fast-paced IT environment on medium to large-scale projects.
- Nice to have knowledge of agile methodology.
- Experience in modeling and analysis of business processes (e.g. UML, BPMN).
- Proficiency in BA techniques, tools, or business areas.
- Good understanding of one business domain area and business processes.
- Requires an understanding of inter-related work processes to be able to adapt to differing assignments.
- Professional manner, tact, diplomacy, and discretion in dealing with colleagues including senior management.
- Draws on a number of known options to solve problems and to develop improvements.
- Computer skills to produce effective spreadsheets, reports, documents, and presentations, as required.
- Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles.
- Communicates with clarity, verbally and in one-on-one or group situations.
- Communicates well in writing by composing clear documents; facility with editing and/or proof-reading is required.
- Demonstrated understanding of quality standards relative to software development, relational database principles, computer-assisted analysis, and business case modeling.
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