Warranty Operations Specialist

10 hours ago


Fatih, Istanbul, Turkey CHERY Full time
Job Description

We are seeking a highly skilled and experienced Warranty Operations Specialist to join our team at Chery. As a key member of our Automotive Warranty Team, you will be responsible for carrying out all processes of warranty claim operations from preliminary approval to return to service.

You will work closely with authorized services, monitor warranty bulletins, and ensure the appropriateness of warranty claims in line with this information. Your primary objective will be to analyze and report on warranty data, labor rates, and labor times, ensuring compliance with Chery HQ references.

To succeed in this role, you must have excellent analytical skills, advanced communication skills, and a strong understanding of automotive business principles. You should also possess a good command of English language and Microsoft Office Programs, as well as dealer management systems.

The successful candidate will take an active part in the improvement of the Warranty system and Dealer management, provide helpdesk service when necessary, and participate in meetings related to products and quality in the country and abroad.



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