Automotive Warranty Team Lead

3 days ago


Fatih, Istanbul, Turkey CHERY Full time
About the Role

This is an exciting opportunity to join Chery's team as a Vehicle Service Quality Manager. In this role, you will be responsible for carrying out all processes of warranty claim operations, including assessment of claims, claim payments, foreign operations, return to service, and checking and monitoring services on this matter.

You will work closely with authorized services, communicate effectively with staff, and ensure that warranty claims are processed efficiently and accurately. Your primary objective will be to create labor rate and labor time standards based on Chery HQ references and conduct analyses and studies on warranty repayments and costs within Chery Turkiye Company policies.

To succeed in this role, you must have excellent analytical skills, advanced communication skills, and a strong understanding of automotive business principles. You should also possess a good command of English language and Microsoft Office Programs, as well as dealer management systems.



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