
Global Service Delivery Executive
2 days ago
We are Lenovo, a global technology powerhouse, ranked #248 in the Fortune Global 500. Our vision is to deliver Smarter Technology for All. As a Service Delivery Manager, you will have end-to-end responsibility for all Commercial and Consumer segment Service Delivery in Turkiye.
Key Responsibilities- Manage KPI's and Operational performance of the service provider network that provides a repair service on behalf of Lenovo.
- Initiate and drive projects focused on enhancing Customer experience, partner experience, cost saving, and operational excellence.
- Participate in regional projects and work across the META Service organization to identify and drive improvements in the Turkiye market.
Requirements:
- Customer focused approach with high efficiency at task execution, problem solving, and handling customer special cases and escalations.
- Fluent in English (Written and Verbal) and Turkish.
- Strong experience with end to end process; performance and vendor management.
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End-to-End Service Delivery Specialist
2 days ago
Fatih, Istanbul, Turkey Avature Full timeLenovo is a US$57 billion revenue global technology powerhouse. We are looking for a skilled Service Delivery Manager to join our team in Turkiye. As a key member of our Service Delivery organization, you will play a critical role in delivering exceptional service experiences to our customers.Key AccountabilitiesManaging KPI's and Operational performance of...
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Service Delivery Manager, Turkiye
2 days ago
Fatih, Istanbul, Turkey Avature Full timeWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC...
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