
Delinquency Reduction Expert
2 days ago
We are seeking a Delinquency Reduction Expert to join our team at United Parcel Service Of America.
About the RoleThis position plays a critical role in reducing delinquency by communicating with customers to resolve unpaid accounts. The ideal candidate will work to improve cash flow, reduce Days Sales Outstanding, and limit bad debt exposure through effective customer interaction.
The Delinquency Reduction Expert will identify and prioritize issues impacting payment, overcome customer objections regarding payments, and assist them in understanding account terms. This role also involves using payment options and negotiation skills to arrange payments.
Responsibilities:
- Communicate with customers to bring resolution to unpaid accounts
- Work to improve cash flow and reduce Days Sales Outstanding
- Minimize delinquency and limit bad debt exposure
- Identify and prioritize issues impacting payment
- Overcome customer objections regarding payments
- Assist customers in understanding account terms
- Use payment options and negotiation skills to arrange payments
Why Work with Us?
United Parcel Service Of America is committed to providing a workplace free of discrimination, harassment, and retaliation. We offer a collaborative and dynamic environment where our employees can grow and develop their skills.
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