Customer Engagement Strategist

11 hours ago


Fatih, Istanbul, Turkey Sokmarket Full time

We're seeking a Customer Engagement Strategist to join our team at ŞOK Markets. This dynamic professional will be responsible for developing and executing strategies that drive customer engagement and loyalty.

The ideal candidate will have a strong understanding of retail sector trends and be skilled at analyzing data to inform decision-making. Key responsibilities include:

  • Selecting, identifying, and prioritizing growth targets
  • Constantly analyzing growth opportunities
  • Designing and implementing communication constructs in line with determined targets
  • Testing different communication setups, measuring, and optimizing conversions to improve performance KPIs

Requirements:

  • Bachelor's or Master's Degree in Engineering, Economics, or Management
  • Strong analytical skills, including A/B testing, web & app metrics, and sales metrics
  • Skilled at web & app optimization, sales generation, conversion analysis, and creating sales funnels
  • Creative, problem-solving, and results-driven mindset
  • An adaptable, iterative thinker who is constantly learning


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