E-commerce Business Analyst

20 hours ago


Fatih, Istanbul, Turkey Michael Page Türkiye Full time
About This Role

We are seeking a highly motivated and experienced E-commerce Operation Specialist to join our team at Michael Page Türkiye.

Key Responsibilities
  • Manage daily e-commerce operations, including order processing, fulfillment, and inventory tracking;
  • Ensure accurate and up-to-date product listings, pricing, and promotions on the e-commerce platform;
  • Coordinate with logistics and supply chain teams to ensure timely delivery and efficient inventory management;
  • Support digital marketing initiatives by collaborating with marketing teams on SEO, SEM, and social media campaigns;
  • Monitor and analyze web traffic, conversion rates, and sales performance to identify areas for improvement;
  • Troubleshoot technical or operational issues related to the e-commerce platform;
  • Support the implementation of new e-commerce tools, features, and process improvements;
  • Assist in the preparation of reports and e-commerce-related communications with the global headquarters.
What You Will Need
  • Bachelor's degree in Business, Marketing, or a related field;
  • At least 3-5 years of experience in e-commerce operations, preferably in the retail sector;
  • Strong knowledge of e-commerce platforms and order management systems;
  • Experience with Google Analytics, SEO, and online merchandising tools is a plus;
  • Familiarity with CRM systems and customer experience optimization strategies;
  • Excellent organizational and problem-solving skills;
  • Strong communication and teamwork abilities;
  • Good or fluent English level;
  • Ability to work in a fast-paced environment and adapt to evolving market trends.


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