Executive Director of Operations

23 hours ago


Fatih, Istanbul, Turkey Wyndham Hotels and Resorts, Inc. Full time
Job Overview

The Executive Director of Operations will be responsible for leading our franchise operations in Turkiye, ensuring the success of our properties and driving exceptional results. This senior role offers an exciting opportunity to influence the future of our franchise operations and drive business growth across our prestigious portfolio in Turkiye.

About the Role

This pivotal position requires a dynamic and strategic leader who can report directly to the Market Managing Director for TMEA. The successful candidate will be at the forefront of ensuring the success of our franchise hotels throughout Turkiye, nurturing key relationships with owners and stakeholders alike.

The Regional Hotel Operations Manager will oversee a multifaceted team dedicated to providing comprehensive support and services to our properties, franchisees, and owners. Key responsibilities include enhancing our Owner Value Proposition through brand engagement, quality assurance audits, guest feedback, and outstanding accounts receivable. Additionally, the successful candidate will focus on growing our system by retaining properties, generating development referrals, and maintaining brand compliance.

Key Performance Metrics
  • Enhance owner value proposition through business review meetings, quality assurance audits, guest feedback, and outstanding accounts receivable.
  • Grow the system through property retention, development referrals, and brand compliance training.
Requirements
  • A degree in Business Administration, Real Estate, Hospitality, or equivalent professional experience.
  • Extensive senior-level expertise in franchising and hotel management with deep knowledge of the hospitality sector.
  • Proven experience in areas such as hotel development, operations, or real estate advisory.
  • A solid track record in senior management, especially in multi-territory contexts, with direct P&L responsibility.
  • International and domestic hospitality experience, ideally with familiarity across multiple brands in regional or multi-unit roles.
  • Highly developed analytical and financial acumen.
  • Extensive experience in senior leadership and people management.
  • Fluent in both English and Turkish.


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