Director of Operations and Service Excellence

Job DescriptionWe are seeking a seasoned Director of Operations Excellence to lead our Account Management team. The ideal candidate will have a proven track record in process design, SOP development, and workflow automation.The Director will be responsible for standardizing operating methods, implementing robust performance frameworks, and optimizing tools...

Job OverviewThe Executive Director of Operations will be responsible for leading our franchise operations in Turkiye, ensuring the success of our properties and driving exceptional results. This senior role offers an exciting opportunity to influence the future of our franchise operations and drive business growth across our prestigious portfolio in...

Key ResponsibilitiesThe Director of Operations Excellence will be responsible for leading a high-performing Account Management team, fostering ownership and accountability across diverse operations and projects. They will develop and implement strategies to redefine service excellence, focusing on end-to-end transformation and operational agility.The role...

As the Operations Director, you will be responsible for driving the success of our Managed Service (MS) offerings for our clients. You will act as the primary escalation point for major service concerns, ensuring seamless collaboration between delivery, operations, and product teams. Your leadership will be instrumental in aligning strategic, technical, and...

Samsung Electronics is seeking a Customer Operations Director to oversee the day-to-day operations of our customer service department. As a key member of our team, you will be responsible for ensuring that our customers receive top-quality support and services.Key Responsibilities:Oversee the planning, coordination, and implementation of customer service...

Company OverviewSWOT Hospitality is a renowned food and beverage company committed to crafting innovative concepts that delight the senses.We strive to revolutionize the industry by bringing unique ideas to life, satisfying palates and stimulating emotions.Job DescriptionThis is a full-time on-site role for a Group Director of Retail Operations at SWOT...

Are you an experienced sales professional looking for a new challenge? We are seeking a seasoned executive to join our team as a Sales Director in the logistics sector. With a strong background in logistics and a proven track record of success, you will be responsible for driving business growth and leading our sales operations in the industry.About the...

Samsung Electronics is looking for an Operations Excellence Specialist to drive process improvements and enhance operational efficiency across our customer service operations. The successful candidate will be responsible for analyzing processes, identifying areas for improvement, and developing targeted solutions.Key Responsibilities:Analyze customer service...

Imagine working at the forefront of sustainable transport and infrastructure solutions. As an Industrial Service Market Director, you will be responsible for developing business strategies for services, parts, and accessories. Your expertise in shaping market potentials and dealer structures will play a crucial role in driving our commercial success.Main...

At Otokoç Otomotiv, we are committed to delivering exceptional customer experiences through our fleet leasing operations.We are seeking a highly skilled Operational Excellence Specialist to join our team. In this role, you will be responsible for developing quick and effective solutions with the team for customer requests, operational needs, and potential...

At Volvo Group, we believe in Inclusion, Diversity, and Equity, allowing each of us to bring our full authentic self to work and thrive in a safe and supportive environment. As a Commercial Services Director, you will play a key role in developing business strategies for services, parts, and accessories, while identifying market potentials and developing...

Job Overview:The Operations Director will play a crucial role in ensuring the successful delivery of our Managed Service (MS) offerings. This leader will be responsible for driving operational excellence, improving efficiency, and strengthening collaboration between internal and external stakeholders.Key Accountabilities:Driving operational excellence across...

Role OverviewWe are seeking a skilled Digital Banking Operations Director to join our team in Istanbul. As a key member of our operations team, you will be responsible for managing end-to-end retail loan operations, optimizing processes, and improving customer experience.

Job Function: IT Infrastructure DirectorEti is seeking an experienced IT Infrastructure Director to join our team. As a key leader, you will be responsible for overseeing the design, implementation, and maintenance of our IT infrastructure, including networks, servers, cloud environments, and digital platforms.Key responsibilities include developing and...

MissionThe Retail Director, reporting to the Country Managing Director of the Region, is leading the retail team in the achievement of sales and profitability targets of the network in Turkey, ensuring excellent customers management and development. The Retail Director leads, develops and operate the stores of Turkey with strong collaboration of the other...

About the Job:The Head of Operational Management and Governance will oversee the coordination and governance of our Managed Service (MS) offerings. This leader will be responsible for driving operational excellence, improving efficiency, and ensuring alignment between strategic goals and client priorities.Responsibilities:Owning overall service coordination...

RequirementsDemonstrate thorough knowledge of customer service needs and techniques, office management, and operational finance/procedures.Possess good organisational and multitasking abilities.Exhibit excellent communication and people skills.Show problem-solving skills.Display exceptional presentation abilities.

Trendyol's mission is to empower commerce through technology. As a young and dynamic company, we are constantly growing and expanding.We have a strong focus on innovation and customer satisfaction. Our teams work closely together to deliver high-quality services and solutions to our customers.We are looking for a talented individual to join our Services...

We are Lenovo, a leading global technology company. As a Service Delivery Manager, you will be responsible for delivering exceptional service experiences to our customers in Turkiye. The role involves managing key performance indicators (KPIs) and operational performance of the service provider network.Main ResponsibilitiesManaging operational performance of...

Job OverviewMapa Group is currently seeking an experienced HR Operations Director to join our team. This is a unique opportunity to lead the development and implementation of HR strategies that support our business objectives.Key Responsibilities:Talent Acquisition & Workforce Planning: Develop and execute hiring strategies to ensure the availability of...